Marriott International

Front Office Manager

Marriott International  •  $60k - $70k/yr  •  Broomfield, CO (Onsite)  •  2 days ago
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Job Description

Additional Information: This hotel is owned and operated by an independent franchisee, HHM Hotels The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.


- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

- Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.

- Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.

- Supervise all guest services department managers.

- Review correspondence from guests and incident logs and direct staff according to information obtained.

- Oversee all vendor and personnel contracts throughout the hotel.

- Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.

- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.

- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

- Perform other duties as requested by management.


Job Qualifications:

- Associate’s or Bachelor’s degree preferred.

- 2 to 5 years hospitality related experience.

- Work schedule varies and may include working on holidays and weekends.

- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

Competitive wages for full time and part time opportunities; Medical, Dental and Vision Health Insurance; Paid Time Off; 401k Company Match; Daily Pay; Free Basic Life Insurance; 24/7 access to TELUS Health, a confidential work-life resource; Travel Discounts; Commuter Transit and Commuter Parking Benefits; Employee Assistance and Wellness Program; Educational/Professional Development; Referral Bonus Program.

$60,000-$70,000

The salary range for this position is $60,000 to $70,000 annually.

The application deadline for this position is 45 days after the date of this posting, [insert date of posting].

This company is an equal opportunity employer.

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Marriott International

About Marriott International

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Bethesda, MD
Year Founded
Unknown
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