PPHE Hotel Group

Front Office Intern - September 2026

PPHE Hotel Group  •  Utrecht, NL (Onsite)  •  1 hour ago
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Job Description

Is it time for you to start searching for an internship? Do you breathe hospitality and are you more than excited to broaden your knowledge? Stop your search and join us to feel an authentic learning experience.

Park Plaza Utrecht offers a modern and stylish stay in the heart of the city, ideally located near Utrecht Central Station and within easy reach of the historic city centre, making it perfect for both business and leisure guests.

As a Front Office Host(ess) Intern (with F&B exposure), you will be the face of the hotel and play a key role in creating memorable guest experiences. While your main focus will be at the Front Office, you will also gain valuable exposure within our Food & Beverage outlets, allowing you to develop a well-rounded understanding of hotel operations.
The internship starts in September 2026 and offers a full-time learning experience aligned with your study requirements

Responsibilities
• Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery
• Support the guest journey, including check-ins, check-outs, and handling guest requests across phone, written, and face-to-face communication
• Assist with reservations, payments, and front office administrative tasks
• Gain hands-on experience within Food & Beverage operations, supporting service where needed
• Maintain a professional and welcoming environment in both Front Office and F&B areas in line with brand standards
• Collaborate with departments such as housekeeping and food and beverage to ensure smooth daily operations

Essential Requirements
•Currently enrolled in a hospitality or related study programme
•Strong communication skills in English (written and spoken)
•Proactive attitude with willingness to learn and develop across departments
•Guest-focused mindset with a positive and professional approach
•Enjoys working in a team and adapting to different operational environments
•Available for an internship of at least 5–6 months
•Eligible to complete an internship in the Netherlands
Preferred Requirements
•Previous experience in hospitality or customer service is an advantage
•Interest in both Front Office and Food & Beverage operations
•Familiarity with hotel systems (PMS) is a plus
•Dutch or any additional language skills; is an advantage
•Willingness to learn and develop operational knowledge across departments
Your Benefits & Perks
• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via personeelsvoordeelwinkel.nl
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings
• Time to work on your school projects or thesis
The internship allowance of €550 gross per month (full-time), which is above the Horeca CAO BOL guidelines

Excited to start your career in hospitality and create memorable guest experiences across both Front Office and Food & Beverage? Apply today, it’s quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht

Park Plaza. Be part of it.
PPHE Hotel Group

About PPHE Hotel Group

PPHE Hotel Group is an international hospitality real estate company, with a portfolio of primarily prime freehold and long leasehold assets in Europe.

Through its subsidiaries, jointly controlled entities and associates it owns, co-owns, develops, leases, operates and franchises hospitality real estate. Its primary focus is full-service upscale, upper upscale and lifestyle hotels in major gateway cities and regional centres, as well as hotel, resort and campsite properties in select resort destinations.

PPHE Hotel Group benefits from having an exclusive and perpetual licence from the Radisson Hotel Group, one of the world's largest hotel groups, to develop and operate Park Plaza® branded hotels and resorts in Europe, the Middle East and Africa. In addition, PPHE Hotel Group wholly owns, and operates under the art'otel® brand and its Croatian subsidiary owns, and operates under the Arena Hotels & Apartments® and Arena Campsites® brands. The Group also operates a Radisson Hotel Collection and two Radisson RED properties.

PPHE Hotel Group is one of the largest owner/operators of hotels in central London. Its property portfolio comprises of 51 hotels and resorts in operation, offering a total of approximately 9,700 rooms and eight campsites.

PPHE Hotel Group is a Guernsey registered company with shares listed on the London Stock Exchange and is FTSE 250 Company. PPHE Hotel Group also holds a controlling ownership interest in Arena Hospitality Group, whose shares are listed on the Prime market of the Zagreb Stock Exchange.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Amsterdam, NL
Year Founded
1989
Website
pphe.com
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