WOULD YOU LIKE TO BE PART OF A FAST – GROWING ORGANISATION?
JOIN US AS FRONT OFFICE INTERN AT THE DEN!
ABOUT ODYSSEY
We are The Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott's Autograph collection. Powered by over 700 employees and supported by Activum SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality. At Odyssey our story is your story.
ODYSSEY CULTURE
You’ll be joining a fast-moving, ambitious, and successful team that’s shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we'll be a good fit. We pride ourselves on with a collaborative mindset.
ABOUT THE DEN ‘S-HERTOGENBOSCH
The Den, 's-Hertogenbosch, a Tribute Portfolio Hotel, opened its doors in March 2022, as part of the Odyssey Hotel Group and franchise of Marriott International. With its location between city and nature, The Den is easily accessible and within walking distance of the city centre and the central station of ‘s-Hertogenbosch.
THE POSITION
As a Front Office Intern, you will be the first point of contact in the hotel four our guests. You’ll give a warm welcome and ensure a smooth check-in process, in line with our brand standards. In addition, you are open to answering questions, handling complaints, and offering assistance where needed. Together with the Front Office Team, you’re always looking for the personal connection with our guests to make their stay as unique as possible.
In addition to your daily Front Office tasks, there’s plenty of room for your own input and projects. We’re always curious to see how you get the best learning experience during your internship.
YOUR KEY RESPONSIBILITIES
Providing a smooth check-in and check-out process for our guests at all time.
Handling complaints.
Maximizing room occupancy and using up-selling techniques to promote hotel services and facilities.
Promote hospitality within our hotel standards.
HOW YOU’LL DO IT
Having a creative and warm personality and know-how to connect with guests and colleagues.
Being representative and guest-oriented.
Thinking out of the box to create unique experiences.
With a love for structuring a bit of chaos.
By being a great team player and having a proactive attitude.
Showing effective communication and interpersonal skills.
WHAT YOU’LL BRING
Currently enrolled in an MBO/HBO degree in Hospitality, Tourism, or a degree in another relevant field of study.
Affinity with hotels and hospitality.
Fluent in English, and preferably in Dutch.
EU/EEA national or enrolled in a Dutch institution as we cannot provide visas, permits, or sponsorships.
WHY THIS INTERNSHIP AT ODYSSEY
The advantage of joining via Odyssey means that you’ll be empowered to be your absolute best. Together we grow. You get the opportunity to grow to our other brands and headquarters.
Opportunity to work in a dynamic international work environment and be part of our experienced team.
Your personal development taken seriously with many training opportunities and potential career planning.
Room for your ideas and creativity.
Internship allowance of €420 per month.
Travel allowance of €80 per month.
Free lunch in our staff canteen every day.
Employee discounts in more than 8000 hotels, for you and your family.
We care for you and via Empowr. we aim to foster your personal well-being with diverse resources.
INTERESTED?
Please apply via this vacancy and our colleagues of the Talent Team will contact you as soon as possible.
We look forward to receiving your application!
At Odyssey Hotel Group, we are driven by an unwavering passion for design and storytelling, creating unique experiences that resonate with our guests long after their stay. Every corner of our hotels is meticulously crafted, from the architecture to the smallest detail in décor, all designed to elevate the guest experience. Our work is a blend of artistry, functionality, and comfort, ensuring that every guest feels something truly special—whether they're on a quick business trip, enjoying a family vacation, or indulging in a romantic luxury weekend.
For newly built hotels, we collaborate closely with architects and designers to ensure that every aspect of the project reflects our commitment to artistry, functionality, and comfort. In reconstructed and refurbished properties, we blend modern amenities with the unique charm of the original architecture, breathing new life into buildings and creating spaces that tell a story. Additionally, when taking over existing hotels, whether through full operation or management-only agreements, we bring our signature expertise and professionalism to enhance performance, elevate guest experiences, and ensure seamless transitions.
Our mission is clear: we strive to be the hotel company of preference for our guests, clients, suppliers, and partners. Building trusted relationships is at the heart of everything we do. We pride ourselves on being the brand guardians for innovative, global hospitality names, ensuring that each partnership thrives by consistently delivering exceptional experiences.
