Job Description

📍 Full-time | Hybrid-remote

About the Company
Our client is a growing staffing and recruitment agency specialized in connecting skilled EU workers, such as truck drivers, mechanics, and forklift operators, with leading logistics, transport, and automotive companies in the Netherlands.

In addition to recruitment, the company supports employees throughout their time in the Netherlands, helping with practical matters such as onboarding, housing, transportation, and administration.

About the Role
We are looking for a Front-office HR Assistant to support the team with day-to-day employee communication, HR administration, and practical coordination. You’ll be one of the main points of contact for employees, helping answer questions, keeping information up to date, and coordinating matters related to onboarding, housing, documentation, and other HR processes.

The ideal candidate has some experience in HR, administration, or a similar role and is looking for an opportunity to grow further. You’re organized, a strong communicator, and naturally curious - you like to understand how the company works, not just the tasks on your to-do list. You ask questions, take responsibility for your work, and make sure things are followed through.


Main responsibilities:

• Serve as a primary point of contact for employees via phone and chat channels.
  

• Manage sick leaves register, document, report, communicate, and research cases as needed.
  

• Handle client requests and ensure timely follow-up.

• Oversee employee onboarding, including purchasing tickets, arranging rental cars, handling gas receipts for weekly costs, and processing reimbursement requests.
  

• Carry out weekly hour checks, gather data, contact employees for clarifications, and support employee retention initiatives.

• Address housing issues coordinate housing groups, follow up until problems are resolved, and relocate employees when necessary.

• Draft and issue termination letters and offboarding emails.

• Prepare and manage warning letters, including communication and documentation.

• Maintain accurate records of housing issues/reports and update employee details files

• Act as the main contact person for house cleaning teams and schedule cleaning as needed.

• Register new employees with clients and ensure proper documentation.

• Schedule and obtain required certificates and appointments (VOG, VGB, MLV).

• Perform basic operations in HelloFlex

• Keep HR records and files up-to-date in Google Drive

What we are looking for:

• Previous experience in HR, administration, operations, or a similar role (preferably in an international environment), and confidence handling day-to-day responsibilities independently.

• Excellent organizational skills with strong attention to detail.

• Strong communication skills in English, both written and verbal (Dutch is a plus).

• Ability to handle sensitive employee matters with professionalism and empathy.

• Comfortable working with digital tools such as HelloFlex, Google Drive, and other HR/admin software.

• A curious mindset and genuine interest in understanding how the company works and how different processes connect.

• A proactive approach - you ask questions, look for information, and follow tasks through to completion.

Why Join?

Join an international team where you’ll gain hands-on HR experience, learn how different parts of the business work together, and have room to grow your responsibilities over time.

If you enjoy working with people, staying organized, and understanding how things work, we’d love to hear from you.