State Buildings

Front Office Hosts

State Buildings  •  Perth, AU (Onsite)  •  2 hours ago
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Job Description

About the Business

COMO The Treasury is a 48 ¬room contemporary luxury hotel in Perth's revitalised historic heart. Occupying the State Buildings dating from the mid-19th century, COMO The Treasury opens up the city with new experiences by way of two restaurants, a bar and world-renowned COMO Shambhala wellness therapies. COMO The Treasury also provides an elegant, restful base from which to explore the wilder lures of Western Australia.

We are looking for a friendly and professional Front Office Hosts to join our team and provide exceptional service to our guests. In this role, you will assist with guest check-ins and check-outs using our Property Management System (PMS), ensuring a smooth and welcoming arrival experience. You will build strong relationships with guests, anticipate their needs, and deliver personalised service to make every stay memorable.

Key Responsibilities

  • Greet and assist guests during check-in and check-out with the hotel’s Property Management System (PMS).
  • Maintain a clean, organised, and inviting arrival lounge and back-of-house areas.
  • Address guest requests, complaints, and inquiries with sincerity, professionalism, and discretion.
  • Identify guest preferences and update profiles to enhance their future visits.
  • Provide attentive service to repeat, long-term, and special occasion guests.
  • Collaborate with hotel colleagues to ensure a positive and seamless guest experience.
  • Report any issues or unusual occurrences to the Duty Manager or Front Office Manager.
  • Participate in training, team meetings, and adhere to hotel policies and procedures.

The ideal candidate will have excellent communication skills, a passion for hospitality, and the ability to provide exceptional service in a fast-paced environment. Join our team and be part of creating unforgettable experiences for our guests!

Working for the State Buildings gives you access to some of the most desirable benefits, such as;

  • A culture based on values of passion, creativity and style
  • Meals provided whilst on duty
  • Collaborative environment and supportive culture
  • Employee Assistance Program and Wellness Programs
  • Discounts across all venue within the buildings
  • Opportunity to work within an award winning venue and team

The position is a casual role with primary availability during the Summer season.

Apply Now!

State Buildings

About State Buildings

The State Buildings are located in the heart of Perth’s CBD as three interconnecting iconic heritage buildings. Over their 140-year history, the Old Treasury, Lands and Titles buildings have been used as a Post Office, Public Offices, a Police cellblock, Treasury, and office of the Premier and Cabinet.

Reimagined and revitalised, the State Buildings were returned to the people of Perth in 2015 as a vibrant hub of retail shopping, dining, bars and luxury accommodation, housing COMO The Treasury. An elegant Perth hotel, COMO The Treasury occupies the 19th-century State Buildings, featuring a Victorian-era façade coupled with COMO’s contemporary interior style.

Industry
Travel & Hospitality
Company Size
11-50 employees
Headquarters
Perth, AU
Year Founded
2015
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