PPHE Hotel Group

Front Office Host(ess) - 0 Hours

PPHE Hotel Group  •  Kingdom of the Netherlands (Onsite)  •  1 hour ago
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Job Description

Park Plaza Amsterdam Airport offers a dynamic and international environment just minutes from Schiphol Airport. With its convenient location, modern facilities, and excellent transport connections, the hotel is ideal for both business travellers and leisure guests seeking comfort and accessibility.

As a Front Office Host(ess), you are the face of the hotel, creating the first and last impression for our guests. You deliver warm, attentive service while ensuring smooth daily Front Office operations. From check-ins to guest requests, you play a key role in delivering a seamless and memorable guest experience. You will also be required to work night shifts, ensuring continuity of service and supporting the safety and security of the hotel during overnight hours.

The position is offered on a 0-hour contract, making it ideal for those seeking flexibility in their working schedule.
Responsibilities
• Welcome guests and ensure a smooth check-in and check-out experience
• Handle guest requests and provide personalised service throughout their stay
• Manage reservations, billing, and Front Office administration accurately
• Flexible to work night shifts, ensuring a calm and secure environment overnight
• Respond to guest inquiries via phone, email, and face-to-face communication
• Maintain professional communication with guests and colleagues
• Ensure compliance with hotel standards, procedures, and safety regulations
• Collaborate with other departments to deliver a seamless guest experience
Essential Requirements
• Strong communication skills in English (written and spoken)
• Flexibility to work varying shifts, including night shifts
• Guest-focused mindset with a passion for hospitality
• Ability to work independently and remain calm under pressure
• Organised with attention to detail
• Eligible to work in the Netherlands
Preferred Requirements
• Previous experience in Front Office or hospitality roles
• Familiarity with hotel systems (PMS)
• Flexible to work night shifts
• Dutch or additional language skills are an advantage
• Knowledge of the Amsterdam area or willingness to learn
Your Benefits & Perks
Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via personeelsvoordeelwinkel.nl
• Discount on collective health insurance
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings
• Birthday bonus of €250 (gross)
• Industry pension plan
• 25 days holiday plus 1 additional wellbeing day (pro rata)
• 8% holiday allowance
• Travel compensation up to €250 per month
• Recommend a friend bonus (up to €750)
• Night shift allowance
This role is paid according to Horeca CAO scale (Schaal V) with an hourly wage of €15.21 gross, based on a 0-hour contract, plus applicable night allowances.
Excited to create memorable guest experiences at any hour of the day? Apply today, it’s quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Amsterdam Airport.
Park Plaza. Be part of it.
PPHE Hotel Group

About PPHE Hotel Group

PPHE Hotel Group is an international hospitality real estate company, with a portfolio of primarily prime freehold and long leasehold assets in Europe.

Through its subsidiaries, jointly controlled entities and associates it owns, co-owns, develops, leases, operates and franchises hospitality real estate. Its primary focus is full-service upscale, upper upscale and lifestyle hotels in major gateway cities and regional centres, as well as hotel, resort and campsite properties in select resort destinations.

PPHE Hotel Group benefits from having an exclusive and perpetual licence from the Radisson Hotel Group, one of the world's largest hotel groups, to develop and operate Park Plaza® branded hotels and resorts in Europe, the Middle East and Africa. In addition, PPHE Hotel Group wholly owns, and operates under the art'otel® brand and its Croatian subsidiary owns, and operates under the Arena Hotels & Apartments® and Arena Campsites® brands. The Group also operates a Radisson Hotel Collection and two Radisson RED properties.

PPHE Hotel Group is one of the largest owner/operators of hotels in central London. Its property portfolio comprises of 51 hotels and resorts in operation, offering a total of approximately 9,700 rooms and eight campsites.

PPHE Hotel Group is a Guernsey registered company with shares listed on the London Stock Exchange and is FTSE 250 Company. PPHE Hotel Group also holds a controlling ownership interest in Arena Hospitality Group, whose shares are listed on the Prime market of the Zagreb Stock Exchange.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Amsterdam, NL
Year Founded
1989
Website
pphe.com
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