Job Description

Industry: Food & Beverage

Location: Malta

Basis: Full time

Remuneration: Salary

Main Duties:

• Welcome guests professionally and manage reservations, walk-ins, and inquiries
• Share brewery offerings, tour details, and event information
• Host engaging brewery tours and provide interactive patron guidance
• Ensure positive guest experiences while maintaining a welcoming atmosphere
• Deliver top-tier customer service and resolve guest concerns quickly
• Process customer payments and manage sales orders accurately
• Assist with organizing, setting up, and hosting special events
• Keep front desk and tour areas clean, organized, and compliant with health standards

What skills do you need?

• Minimum of Ordinary Level standard of education is preferred
• Customer service, hospitality, or tourism experience is a plus
• Excellent communication and problem-solving abilities
• Proven ability to multitask in fast-paced environments
• Comfortable operating point-of-sale (POS) systems
• Available for shift work, including weekends and holidays

Eligibility to work in the EU is a must

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