Job Description

About Our Client

Our client operates in the wellness and customer service sector, focusing on providing a welcoming and professional experience for clients.

Job Overview

The Front Office Executive will be responsible for managing front desk operations, welcoming clients, coordinating appointments, and handling inquiries. The role requires excellent communication, organizational, and customer service skills to ensure smooth daily operations and a positive client experience.

Key Responsibilities

• Welcome and assist clients in a professional, friendly, and courteous manner.
• Manage appointments, bookings, and client inquiries efficiently.
• Handle incoming calls, messages, and front desk communications.
• Maintain accurate client records and update appointment schedules.
• Coordinate with team members to ensure smooth daily operations.
• Handle payments and maintain accurate transaction records when required.
• Maintain a clean, organized, and welcoming front office environment.
• Handle client information confidentially and professionally.

Qualifications & Requirements

• Excellent communication and interpersonal skills.
• Pleasant personality with a positive, customer-focused attitude.
• Strong organizational, multitasking, and time management skills.
• Basic computer knowledge and proficiency in Microsoft Office applications.
• Ability to handle client inquiries professionally and maintain confidentiality.
• Previous experience in front office operations, customer service, hospitality, or wellness services will be an added advantage.

Interested candidates may send their CV to jobs@mindplus.global