Join Accor: Where Passion and Life Come Together!
Would you like to be the face of a premium four-star hotel in the heart of Eindhoven? Then we are looking for you!
Accor Group is a pioneer in responsible hospitality, with more than 45 brands, 5,200 hotels, and 10,000 restaurants across 110 countries. At Accor, everything comes from the heart, and when you join us, you become a HEARTIST®!
At Accor, you are more than just a number. You are an essential part of a team where you can truly be yourself and turn your ambitions into reality. We offer opportunities to grow, develop your skills, and even explore new career paths anywhere in the world. And yes, we make sure your efforts are rewarded, not only with great benefits, but also with a genuine sense of purpose.
Hospitality comes from the heart. Join us and become a Heartist.
Together, we make a difference! ❤️
**Front Office Employee - Responsibilities**
Manage check-in and check-out procedures with attention to detail, ensuring accuracy in billing and guest satisfaction - Perform general administrative tasks including data entry, correspondence, and record-keeping; utilise property management systems to process reservations and guest information accurately
**Required Skills and Experience:**
• Fluent English speaker with excellent written and verbal communication skills – think of yourself as a wordsmith who can chat with anyone! • Some experience in a Front Office or guest-facing role within hospitality is a real bonus (we love seeing this on your CV!)
**Desirable Qualifications:**
• Bonus points if you speak Dutch, German, or French – extra languages are always a win! • Experience working in a luxury or upscale hotel environment • Familiarity with hospitality industry best practices and guest service standards • Any hospitality or customer service certification (if you've got one, we'd love to hear about it!) • Experience with revenue management or booking systems – a handy skill to have in your toolkit!
What do we offer you?
Are you excited and would you like to become part of our team? Then send us your CV and motivation letter today. Do you have any questions? No problem! Contact our HR Department at +31 (0)40 232 6132
We can't wait to meet you!
Hotel Eindhoven | Pullman Eindhoven Cocagne | 4 Sterren Superieur (pullman-eindhoven-cocagne.com)
Please note: Acquisition in response to this vacancy is not appreciated.
Good to Know
At this time, we are unfortunately unable to provide sponsorship or support for visa or work permit applications. Therefore, we can only consider applications from candidates who already have the legal right to work in the Netherlands.
In addition, due to the current shortage of housing in the Eindhoven region, it is important that you are already living in the Netherlands or have arranged suitable accommodation before your start date. This helps ensure a smooth and successful start within our team.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
