West Newton Hearing Center
, a busy hearing healthcare practice, is seeking a motivated and compassionate
Front Office Coordinator
to manage a high volume of patient calls while supporting daily front office operations.

As the first point of contact for patients, the
Front Office Coordinator
plays a key role in creating a welcoming, organized experience. This role manages appointments, gathers patient information, and supports smooth day-to-day practice operations while serving as a liaison between patients and the clinical team.

Successful candidates demonstrate
strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment
while delivering excellent patient service.

Responsibilities

• 
  Scheduling patient appointments to meet patient flow demand.
• 
  Verifying and inputting patient information into the database
• 
  Answering phone calls with excellent patient service skills
• 
  Preparing and mailing patient correspondence, monthly information,
  birthday letters, cards, direct mail, etc.
• 
  Completing insurance verification
• 
  Following HIPAA guidelines and practice policies to maintain
  patient privacy

Qualifications