Job Description

Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance? If you answered yes, then we have a fantastic opportunity for you!

Empower Physical Therapy is currently seeking a Full-Time Front Office Coordinator for our Buckeye clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.

Why You'll Love Working with Us…

Team Culture:

Collaborate with a team that values professionalism and fun.
Foster a safe, warm, and friendly clinic atmosphere.
Take initiative and support your team, regardless of your title.
Work together to solve challenges and celebrate successes.
Always aim to exceed patients' expectations in every interaction.

What’s in a Day’s Work?
      • Greet and assist all visitors and respond to all inquiries appropriately
       • Provide general service orientation to patients
       • Review insurance eligibility and benefits
       • Secure payment authorizations and collect co-pay
       • Provide Patient Service Functions
       • Manage all incoming calls and message distribution
       • Schedule patients
       • Maintain office and lobby appearance; ensure all office equipment is in working order

What You Bring to the Team:

Must be 18 years or older.
High School Diploma or GED required.
Friendly and approachable personality; you love interacting with people.
1 year of previous Physical Therapy or medical front office experience is highly desirable.
Dedication to providing excellent customer service in every interaction.
Thrive in a fast-paced environment, able to adjust to changing demands.
Comfortable with computer systems and software.
Willingness to support and collaborate with your teammates.
Eager to learn and grow, open to feedback, and always seeking to improve.
Fluent in Spanish is preferred.

What We Offer:

401k Plan Contribution
Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 6 Paid Holidays
Company paid medical, life and disability insurance benefits.
Referral Program
Pet Insurance
Employee Assistance Program
Cutting edge tools and resources to navigate your workload efficiently.

Work Environment:
This job operates in an outpatient clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMAND CAPACITY:

• Frequently use computer keyboard, monitor and mouse
• Extended use of computer monitor
• Ability to lift up to 20 lbs.
• Required to sit or stand for long periods of time
• Occasionally required to bend, stretch or stoop
• Occasional exposure to heat and cold

If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.

About Empower Physical Therapy Group

In 2018, Empower was created by a group of like minded physical therapist owners who operated their own practices for more than 20 years. We have become a supergroup of private practices in the Southwest US through intentional partnerships that are therapist owned and led. Empower practices are committed to a people first culture, serving our patients, communities, and profession. We seek to exceed patient expectations by delivering clinical excellence, world class experience and meaningful outcomes to “empower people” around achieving a higher level of functional living. Our Core values guide all that we do: Patients First, Excellence in Action, Grow with Purpose, and Enjoy the Journey.

Based in Phoenix AZ, Empower has a family of practices that are leading providers in communities around AZ, CA, TX and LA. We are always looking for passionate, entrepreneurial minded, and compassionate therapist to join our team. You will be joining a Therapist centric team that loves to learn, lead, and celebrate the value that we bring to improving others’ lives!

Industry

Arts & Entertainment

Company Size

51-200 employees

Headquarters

Phoenix, Arizona

Year Founded

2018

Website

empowerpt.com

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