Job Description

Are you a hospitality superstar with a knack for creating
unforgettable guest experiences?

Imagine a role where your front desk expertise meets a whole
new industry – no late nights, no Sundays, and all the smiles you could ask
for! In the dental world, we call this role a Front Office Coordinator,
but it’s not too different from a Front Office Receptionist or Guest
Service Agent You’ll welcome patients (our guests!), check them in and
out, and ensure every visit is smooth, professional, and downright delightful.

What You’ll Be Doing

As the first point of contact for our patients, you’ll play
a vital role in creating a warm, welcoming, and seamless experience – the kind
of experience that sets Dental Boutique apart.

Your day will include:

• Delivering
  exceptional customer service with positivity, empathy, and professionalism
  — every patient, every time
• Creating
  a calm and caring environment that makes our patients feel valued, heard,
  and comfortable from the moment they walk in
• Managing
  schedules, booking appointments, and keeping our day running smoothly with
  excellent coordination and attention to detail
• Handling
  reception duties, answering phone calls, and completing basic data entry
  with accuracy and efficiency
• Supporting
  the wider team with general administrative tasks, ensuring nothing is
  missed and everything runs like clockwork
• Communicating
  and collaborating with colleagues and stakeholders in line with our values
• Taking
  initiative and demonstrating a strong drive to meet deadlines, exceed
  expectations, and contribute to a high-performing team culture

What You’ll Bring to the Role

• Luxury
  hospitality mindset – you love making people feel welcome and
  important
• Attention
  to detail – you’re the person who always dots the I’s and crosses the
  T’s
• Multitasking
  skills – juggling schedules, phone calls, and patient interactions is
  second nature to you
• Positive
  energy – your enthusiasm is contagious, and you know how to create
  great vibes

What We Offer

• Regular hours with no nights or weekends/Sundays – your evenings are your own
• A fun, supportive team dedicated to changing lives one smile at a time

• A beautiful work environment where care and professionalism meet
• The chance to bring your guest service skills to an industry that makes a real difference

More About Us

At Dental Boutique, we don’t just change smiles – we change
lives. Our team of renowned dentists, dental surgeons, and master ceramists
bring world-class expertise exclusive to Dental Boutique, creating natural,
confidence-boosting smiles that are as unique as the people who wear them. With
over 50,000 smile transformations across multiple state-of-the-art
clinics nationwide, Dental Boutique is a leader in cosmetic dentistry in
Australia – and we’re still growing.

Apply today and bring your guest service magic to Dental Boutique!