Arch Dental Group

Front Office Associate

Arch Dental Group  •  Illinois (Onsite)  •  4 months ago
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Job Description

M3 Dental is a patient-centered cosmetic and family dental practice dedicated to excellence, comfort, and innovation. Dr. Muizz Merchant and his team foster a supportive, collaborative environment where both patients and team members feel valued. The practice emphasizes open communication, education, and personalized care at every visit. M3 Dental is looking for a front office associate who is friendly, detail-oriented, and passionate about creating a welcoming experience for every patient.

Benefits for the Front Office Associate:

  • Employee Dental Work

  • Paid Time Off

  • 1 Hour Lunch

  • Training On-Site

  • Paid Parking

  • Mentorship

Schedule for the Front Office Associate:

  • Monday: 8:45am - 6:30pm

  • Tuesday: 9:45am - 6:30pm

  • Wednesday: 8:45am - 6:30pm

  • Thursday: 8:45am - 6:30pm

  • Friday: 7:45am - 1:00pm

  • Saturday: 8:30am - 1:30pm (Once a month) (Flexible)

Responsibilities and Requirements of the Front Office Associate:

  • At least 3 years of dental front office experience

  • Greet patients warmly and professionally; manage check-in and check-out

  • Schedule appointments and maintain a full, efficient schedule

  • Collect payments and review financial arrangements with patients

  • Verify, update, and maintain accurate insurance information

  • Make reminder calls and send appointment confirmations

  • Check claim status and submit electronic insurance claims

  • Answer and manage phone calls, texts, and emails while multitasking effectively

  • Create, present, and review treatment plans with patients

  • Prepare schedules and paperwork for the following day

  • Maintain the cleanliness and organization of the front desk and waiting area

Arch Dental Group

About Arch Dental Group

ADG provides specialized consultation and staffing services to dental practices across the midwest. We are focused on delivering valued services to established and start-up dental practices and dental service organizations. Our main focus is to provide achievable strategies on how to operationally organize your dental practice while supporting your practice with analytical human resources strategies. Our companies mission is to assist in the creation of a healthy dental practice team.

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Oak Brook, IL
Year Founded
2020
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