Accor

Front Office - All Rounder (Casual & Part Time )

Accor  •  Noosa Heads, AU (Onsite)  •  3 hours ago
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Job Description

Welcome to   Elysium Noosa Resort  an elegant retreat set in the heart of one of Australia’s most iconic coastal destinations.

Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - from Cibaria Noosa /Bar Capri on Hastings Street to our rooms and suites. This transformation establishes a new benchmark for luxury hospitality on the Sunshine Coast.

Our team is dedicated to creating guest experiences that feel both effortless and deeply personal. Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay.

  • We are looking for a Front Office all-rounder to assist with all guests queries and check in and out procedure's
  • Check that details of regular guests are updated in Opera System
  • To liaise closely with Housekeeping on information relating to rooms and lost property.
  • To be fully aware of daily worksheet and ensure this form is used.
  • To ensure guest registration forms are completed correctly, then the computer is updated accordingly.
  • Ensure all account postings are accurate and necessary paperwork produced.
  • Ensure an accurate cashiering balance is performed at the completion of shifts.
  • Ensure check in/out processes are followed to Elysium standards
  • Assist with guest luggage if required
  • All complaints to be handled promptly and efficiently.
  • Attend and participate in meetings and training sessions provided.
  • Exposure to switchboard
  • Ensure the correct welcome is given to all callers.
  • Ensure the correct welcome is given to all guests.
  • Guest Valet Parking if required.

Qualifications

  • Customer Service experience
  • Exposure to systems (preferred Opera)
  • Open driver's license
  • Ability to multi -task and work in multiple areas in the Front Office department

Additional Information

Additional Information

  • 30% discount on food and beverage at Accor properties worldwide
  • Generous accommodation discounts across 4,500+ properties in over 110 countries
  • Career mobility across Accor’s global brand portfolio
  • 25% Discount in our signature Restaurant Cibaria & Bar Capri
  • Immediate Commencement
  • Learn Your Way – Access leading training platforms like Accor Academy to advance your career and skill
  • Available for 7 day Roster coverage
  • Open to Casual or Part Time employment
Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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