Job Description

We’re looking for an energetic, solutions-focused administrator who enjoys being the welcoming face of the business. This role suits someone with strong foundational admin skills, excellent customer service, and a proactive attitude who can confidently keep the office running smoothly.

You’ll be the first point of contact for visitors, clients, and internal teams, so professionalism, positivity, and a “can-do” mindset are essential.

Key Responsibilities:

• Deliver professional and friendly front-of-house customer service.
• Manage reception duties including greeting visitors, handling calls, meeting room coordination, and visitor sign-ins.
• Provide day-to-day administrative support across the business, including remote support for regional offices as required.
• Maintain office presentation, kitchen areas, meeting rooms, and supplies.
• Support meetings, events, and general office operations.
• Assist with financial processing, office coordination, and ad-hoc admin tasks.
• Actively support Health & Safety responsibilities, including acting as a First Aider and Fire Warden.
• Ensure compliance with workplace safety procedures and assist in maintaining a safe office environment.
• Build strong relationships with internal teams and stakeholders.
• Respond to queries efficiently and solve problems proactively.
• Support the Office Manager with broader administrative and operational tasks.

What We’re Looking For:

• 3+ years’ experience in administration, reception, or office coordination.
• Strong customer service and communication skills.
• Positive, approachable, and confident as the front face of the office.
• Strong problem-solving skills with the ability to manage competing priorities.
• Solid skills in Microsoft Office, particularly Excel.
• Comfortable using Canva for basic office communications or presentations.
• Organised, proactive, and able to work well in a fast-paced environment.
• Professional presentation with a team-first attitude.