UCLA Health

Front Office Admin Support (Orthopedic Surgery)

UCLA Health  •  $26.42 - $37.49/hr  •  Onsite  •  5 months ago
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Job Description


General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8am-5pm
Posted Date
12/08/2025
Salary Range $26.42 - 37.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
27742


Primary Duties and Responsibilities


Our UCLA Health Ronald Reagan Hospital is is seeking to hire a full-time Front Office Admin to support our Orthopedic Clinics.

  • Answering and directing central phone lines
  • Front desk duties (greeting, check-in, discharge, preparation of patient charts, etc.)
  • Patient scheduling, interviewing, encounter registration
  • Verifying insurance benefits and record benefit for finance review
  • Monitoring collection, quality control, and processing of charge documents
  • Updating referrals and new authorization dates and extended treatments
  • Other administrative duties as assigned

Please note, all employees are required to float or travel to all UCLA Orthopedic Clinics as assigned. Salary range: $26.42/hr - $37.49/hr


Job Qualifications

  • Minimum 1 year work experience in a customer service environment
  • Working knowledge of Medi-Cal, HMOs, PPOs, third party payors, authorization and eligibility requirements and regulations
  • Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
  • Knowledge of medical terminology
  • Working knowledge of Orthopedic Surgery terminology (highly preferred)
  • Working knowledge of CPT and ICD-9 codes (preferred)
  • Knowledge of patient related policies and procedures
  • Knowledge of Microsoft Word, Windows, Outlook, and other PC Applications
  • Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
  • Skill in performing basic arithmetic operations
  • Sufficient typing skills
  • Strong communication skills
  • Ability to work part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
  • Proficiency in speaking Spanish (highly preferred)
UCLA Health

About UCLA Health

For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.

Comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, UCLA West Valley Medical Center and the UCLA Medical Group with its wide-reaching system of primary-care and specialty-care offices throughout the region, UCLA Health is among the most comprehensive and advanced healthcare systems in the world.

Our physicians are world leaders in the diagnosis and treatment of complex illnesses, and our hospitals are among the best in the country. Consistently ranked one of the top ten hospitals in the nation and the best medical center in the western United States by U.S. News & World Report, Ronald Reagan UCLA Medical Center is at the cutting edge of biomedical research, and our doctors and scientists are leaders in performing pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment, and bringing the latest discoveries to virtually every field of medicine.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Los Angeles, CA
Year Founded
1955
Website
uclahealth.org
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