Job Description

Job Location: 6125 Paseo Del Norte Ste 130 - Carlsbad, CA 92011
Salary Range: $21.00 - $25.00 Hourly

- Greet and check in patients for scheduled imaging appointments in a professional and courteous manner.
- Verify patient demographics, insurance information, and required identification at check-in.
- Confirm imaging orders and ensure all required authorizations and referrals are in place prior to the appointment.
- Collect copayments, deductibles, or outstanding balances according to office policy.
- Ensure all necessary paperwork, consent forms, and questionnaires are completed prior to imaging procedures.
- Scan and upload documents into the electronic medical record (EMR) system.
- Notify imaging technologists of patient arrival and maintain communication to support efficient patient flow.
- Schedule or reschedule imaging appointments as needed.
- Answer incoming phone calls and respond to patient inquiries regarding imaging services and appointments.
- Maintain patient confidentiality in compliance with HIPAA regulations.
- Assist with verifying orders and coordinating with referring providers when additional information is required.
- Maintain an organized front office area and ensure patient records are handled accurately and securely.

Qualifications
- High school diploma or equivalent required.
- Previous experience in a medical office, radiology, or imaging department preferred.
- Knowledge of medical terminology and insurance verification processes preferred.
- Experience with electronic medical record (EMR) systems and scheduling software is a plus.