Grove Bay Hospitality Group

Front of the House Supervisor

Grove Bay Hospitality Group  •  $20/hr  •  Morrisville, NC (Onsite)  •  2 days ago
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Job Description

Benefits:
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
Our upscale restaurant, Adios, located within the RDU Airport is looking for a Front of the House Supervisor to join the team!

As the FOH Supervisor, you will play a key role in ensuring the smooth operation of our fast/casual restaurant inside RDU Airport. You will oversee the front-of-house (FOH) operations, supervise and lead the FOH team, and maintain excellent guest service standards. Your primary goal will be to create a positive dining experience for our guests while upholding the restaurant's policies and procedures.

Reports to:
  • Restaurant Management Team
Responsibilities:
  • Advancing the Grove Bay Mission Statement and Core Values
  • Delivering exceptional hospitality to all guests
  • Upholding all core Standard Operating Procedures
  • Coaching in the moment of hourly team members
  • Training and development of new team members
  • Handling any guest issues that arise in a respectful manner
  • Following all opening and closing procedures
  • Cash handling following Grove Bay SOP
  • Ability to expedite in adherence with the Grove Bay SOP
  • Strong understanding of all operational systems – Toast, OpenTable, R365
  • Maintaining cleanliness and sanitation of the restaurant – ensure the restaurant is showroom ready at all times
  • Must work a minimum of six hours during the Supervisor shift
Qualifications:
  • Must be an A Player and endorsed by Management Team, Director of Operations, and Training Department
  • Must have worked within venue or other Grove Bay restaurant for minimum of 4 months Prior
  • Supervisor experience
  • Multiple language abilities a plus; fluency in English is required

Skills & Knowledge:
  • Strong attention to detail and focus on process excellence
  • Ability to learn and bring "out of the box" ideas to the team
  • Genuine enthusiasm and aptitude for serving people
  • Excellent verbal and written communication skills
  • Must possess strong communication and listening skills
  • Demonstrates strong problem-solving skills through the ability to diagnose and implement solutions
  • Ability to set and meet deadlines
  • Successful completion of Grove Bay's training program, including all EdApp training content

Certifications:
  • Food and Alcohol Safety training (ServSafe)

Physical Demands:
  • Ability to move throughout the venue during shifts (standing, walking, kneeling, bending) for extended periods of time
  • Ability to sit for extended periods of time
  • Ability to make repeating movements of the arms, hands, and wrists
  • Ability to express or exchange ideas verbally and perceive sound by ear
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds
  • Ability to turn or twist body parts in a circular motion
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment

Grove Bay Crawford is an E-Verify and equal opportunity employer; you must show proof of eligibility to work in the U.S.

Compensation: $18.00 - $20.00 per hour


We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Grove Bay Hospitality Group was created in 2010 with the idea that it would be fully connected to the community. Like our logo, our founders and core team members have deep roots in South Florida. For us, this connection to our community can be in the form of opening a great restaurant, providing new jobs for our fellow Miamians, or even donating our time and resources to the many charities we support.

Grove Bay aspires to enhance the lives of its guests, employees, communities and investors as a restaurant industry leader by developing innovative, memorable and highly successful restaurant concepts. From ingredients to customer service, Grove Bay is committed to delivering only the highest quality across all levels of operation. We believe that if we provide our guests with exceptional hospitality experiences, if we train and take care of our people, and if we’re an active member of our community, then the performance and profits will take care of themselves.

Grove Bay Hospitality Group

About Grove Bay Hospitality Group

Grove Bay Hospitality Group is a dynamic restaurant owner, operator and boutique consulting firm based in Miami, Florida. Founded in 2010, Grove Bay aspires to enhance the lives of its guests, employees, communities and investors as a restaurant industry leader by developing innovative, memorable and highly successful restaurant concepts.

From ingredients to customer service, Grove Bay is committed to delivering only the highest quality across all levels of operation. Like the Grove Bay Logo, our founders and core team members have deep roots within the South Florida community. Born and raised amidst the vibrancy that is Miami, we each nurture a special love for the diverse and rich flavors the region has to offer. In 2013, Grove Bay was awarded a 50-year lease with the City of Miami for a 7-acre property along the water’s edge in scene Coconut Grove, Florida. We plan to resurrect three restaurants and a spectacular roof top event space in this historic neighborhood, all overlooking Miami’s gorgeous Biscayne Bay. The project is expected to open by Fall of 2016.

Today, the Grove Bay family is poised to become a major restaurant player in the marketplace, with projected revenues of $40M per year by the end of 2016 with over 400 employees.

Industry
Food & Beverage
Company Size
51-200 employees
Headquarters
Coconut Grove, Florida
Year Founded
2010
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