Job Description

One Wild Team

“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly."

The Role

We are looking for friendly and enthusiastic Front of House team members to deliver outstanding service and create memorable guest experiences across our Loch Ness region. You will play a key role in ensuring consistently high standards, supporting the smooth and efficient running of daily Front of House operations. As part of the team, you will bring our values to life and reflect our Purpose, Vision and Brand, embracing the One Wildland Team and One Wild Way approach.

Key Responsibilities

• Be a collaborative team player, always willing to support colleagues.

• Deliver a consistently warm welcome, genuine interactions and high standards of guest service.

• Work closely with housekeeping and kitchen teams to elevate the overall guest experience.

• Support housekeeping duties when needed as part of a flexible and adaptable team.

Our People

We attract individuals from all walks of life and of all ages. What unites us is a shared passion for our 200-year vision, our commitment to putting people first, and working together as a team to inspire our guests and visitors.

Who you are

You will be a friendly and approachable individual with strong hospitality experience, who enjoys creating memorable experiences for guests. You will feel at home in a busy environment, naturally putting people at ease while delivering high standards of service. With great communication skills and a solutions-focused mindset, you will be a supportive and reliable team player.

Our Offer

This position is an exciting opportunity to join a dynamic and results driven team within a growing company. Alongside competitive pay and pension, we offer a range of benefits including:

• Private Medical Insurance

• Health Cash Plan

• Life Assurance

• Income Protection Insurance

• Critical Illness Insurance

• Cycle to Work Scheme

• Highlife Gym Membership (after qualifying period)

• Online Clothing Discount

Becoming part of WildLand is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.

Location: Working across multiple Wildland sites in our Loch Ness region, including Aldourie Castle and the Dores Inn.

Hours: 40 hours per week, full-time permanent position. Full-time seasonal roles are also available for the summer period.

Although public transport is available in the area, it does not align with some early and late shifts that are part of our normal rota patterns. As a result, access to reliable transport is required for commuting to and from work.

Please note that staff accommodation is not available for this role.

The closing date for applications is the 12th of June. We may close applications earlier than this date if required.