Job Description

We are looking for a reliable, energetic and customer-focused team leader to join our Boston Pizza Cochrane team in a hybrid FOH Supervisor/Server role. In this full time positon, you will split you time between leading the Front-of-house team during peak hours and delivering exception service to our guests as a memeber of our service team.

As a FOH supervisor you will be responsible for:

leading and supporting FOH team during shifts, ensuring smooth operations

Monitoring service flow, guest satisfaction, And adherance ti Boston Pizza standards

assisting with the training, coahing and mentoring of new and exisiting members of our host adn service team

Handle guest concerns and complaints professonally and effectively

oversee section assignments, floor management, side-work completion

asisst with opening/closing procedures, cash handling, and end of shfit reporting

maintain compliance with health & saftey, food safety, and responsible liquor service

As a member of our service team you will be responsible for:

Providing friendly, knowledgeable, and efficent service to guests

accurately take orders, serve food and beverages, and handle payments

maintain high standards of cleanliness and organization in your section and throughout your shift

upsell menu items, promotions, and beverages

Deliver exception guest expereinces in a lively, sports-oriented atmosphere

Responsibilities

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

Qualifications

• PREVIOUS EXPEREINCE IN A RESTAURANT ENVIRONMENT, IDEALLYI N A SUPERVISORY OR SHIFT LEAD CAPACITY.
• STRONG CUSTOMER SERVICE SKILLS WITH A POSITIVE, UPBEAT PERSONALITY
• ABILITY TO WORK WELL UNDER PRESSURE IN A FAST-PACED, HIGH-VOLUME SETTING
• RELIABLE, PUNCTUAL, AND AVAILABLE FOR WEEKDAYS, WEEKENDS, AND EVENINGS
• VALID PROSERVE CERTIFIACTION & REEL FACTS
• MUST BE LEGALLY ELIGABLE TO WORK IN CANADA
• COMFORTABLE IN A TEAM-ORIENTED, SPORTS-BAR ATMOSTPHERE

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