Job Description

We are seeking an experienced and motivated Food Service Supervisor to oversee the daily operations of our restaurant. The successful candidate will supervise staff, ensure exceptional customer service, maintain food quality and safety standards, and support efficient restaurant operations in a fast-paced environment.
Key Responsibilities
• Supervise, coordinate, and schedule the activities of food service staff.
• Train employees in job duties, customer service, sanitation, and safety procedures.
• Ensure food quality, presentation, and service standards are consistently met.
• Assist with staff scheduling and monitor employee performance.
• Estimate and order food, beverages, and restaurant supplies as needed.
• Maintain inventory records and minimize food waste.
• Resolve customer concerns and ensure a positive dining experience.
• Ensure compliance with food safety, health, and workplace safety regulations.
• Monitor cleanliness of dining, kitchen, and food preparation areas.
• Assist management with opening and closing procedures.
• Prepare operational reports and maintain records of sales, inventory, and employee attendance.
Qualifications
• Secondary (high) school diploma or equivalent.
• Minimum 1 year of experience in a restaurant or food service environment.
• Previous supervisory experience is considered an asset.
• Strong leadership, communication, and organizational skills.
• Ability to work in a fast-paced environment and under pressure.
• Flexible availability, including evenings, weekends, and holidays.
Skills
• Leadership and team management
• Customer service excellence
• Time management
• Problem-solving
• Food safety knowledge
• Inventory control
• Effective communication
• Attention to detail
Work Conditions
• Fast-paced environment
• Standing and walking for extended periods
• Ability to lift up to 25 lbs (11 kg)
• Evening, weekend, and holiday shifts may be required
Benefits
• Competitive hourly wage
• Employee meal discounts
• Paid training
• Opportunities for career growth and advancement
• Supportive team environment

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.
Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email hr_restaurants@northland.ca. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.