Job Description

Aramark Ireland is currently recruiting for a Front of House Team Leader to join our onsite team. This is an excellent opportunity for an experienced customer service professional with supervisory experience who thrives in a fast-paced environment and enjoys leading a team while delivering exceptional service standards.

The successful candidate will be responsible for the day-to-day running of the business, supporting facilities operations, maintaining high presentation standards, and ensuring a welcoming experience for all customers, guests, and employees.

Job Responsibilities

• Manage the day-to-day operation of the Front of House service.
• Lead by example and maintain the highest standards of customer service.
• Supervise Front of House activities and support team members as required.
• Welcome visitors, guests, and staff in a professional and friendly manner.
• Assist the onsite Facilities Team with operational requirements.
• Ensure all customer-facing areas are maintained to an exceptional standard.
• Oversee the cleaning, stocking, and replenishment of beverage stations and related facilities.
• Coordinate and support meeting room set-ups and hospitality requirements.
• Assist with lunch service and hospitality requests as required.
• Monitor stock levels and ensure supplies are replenished promptly.
• Support health and safety compliance and report any issues or hazards.
• Build positive working relationships with clients, visitors, contractors, and colleagues.
• Support site events and other operational activities as required.
• Complete administrative and reporting duties where necessary.
• Undertake any other reasonable duties as requested by management.

Qualifications

• Previous Front of House or hospitality supervisory experience.
• Proven ability to lead, motivate, and support a team.
• Excellent communication and interpersonal skills.
• Fluent English, both written and spoken.
• Strong customer service and relationship-building abilities.
• Professional, friendly, and approachable manner.
• Reliable, organised, and highly conscientious.
• Ability to multitask and prioritise workload effectively.
• Strong attention to detail and presentation standards.
• Ability to work independently and as part of a team.
• Experience within hospitality, facilities management, corporate reception, or customer service environments is desirable.