Job Description

We are seeking a professional, organized, and welcoming Receptionist to be the first point of contact for our Plant in Burnfoot, Co Donegal. This role is critical in creating a positive impression for visitors, including international colleagues, clients, and partners. The Receptionist will manage front desk operations, coordinate visitor logistics, and support administrative functions in a dynamic, multicultural environment

Responsibilities and Measurement Criteria with Time investment Needed on Each: -

• Greet and assist visitors, ensuring a professional and friendly welcome at all times
• Manage incoming calls, emails, and inquiries, directing them appropriately
• Coordinate visits from global colleagues, including scheduling, access badges, meeting rooms, and hospitality arrangements
• Maintain visitor logs and ensure compliance with site Security and Health & Safety procedures
• Provide basic information about the company, site policies, and directions within the facility
• Handle mail, courier services, and deliveries
• Support meeting logistics, including room bookings, catering, and equipment requests.
• Assist with administrative tasks such as data entry, document preparation, and office supplies management
• Collaborate with internal teams (HR, Facilities, Security) to ensure smooth front office operations
• Maintain a clean, organized, and professional reception area

Qualifications:

• A minimum qualification of NFQ Level 5 (Ireland) or RQF Level 4 (UK), or an equivalent qualification, is required.

Additional / Preferred Skills & Qualifications: -

• Proven experience in a receptionist, front desk, or administrative role (preferably in an industrial or engineering environment)
• Strong communication and interpersonal skills, with the ability to interact confidently with international visitors
• Fluency in English required; additional languages are a strong advantage
• Professional appearance and customer-oriented attitude
• Excellent organizational and multitasking abilities
• Familiarity with office software (e.g., Microsoft Office) and phone systems
• Ability to handle sensitive information with confidentiality
• Knowledge of Travel Booking Procedures would be preferred but not essential.

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