City of Greater Geelong

Front of House Officer (Bellarine Arts Centre) multiple casual positions

City of Greater Geelong  •  $35.84/hr  •  Geelong, AU (Onsite)  •  2 hours ago
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Job Description

About the role
In this role, you will be part of a vibrant arts and events environment at the Bellarine Arts Centre, supporting the delivery of performances, functions and community activities. You will provide welcoming and professional front-of-house service across box office, bar and kiosk operations, while helping ensure the venue is safe, clean and well presented for all visitors.

Work type: Casual
Classification: Band 3 $35.84 per hour plus super

Key responsibilities include:

  • Providing friendly and professional customer service to patrons, hirers and community users.
  • Supporting box office, bookings, bar and kiosk operations during events and performances.
  • Assisting with event set-up, room preparation and general venue presentation.
  • Maintaining a safe, clean and welcoming environment, including basic cleaning and adherence to OH&S procedures.

About you
To be successful in this role, you will bring strong customer service skills and enjoy working in a busy events or hospitality-style environment. You are adaptable, reliable, and confident engaging with a wide range of people, including community groups, schools and event patrons.

Essential Experience:

  • Demonstrated experience in customer service with the ability to manage enquiries and resolve issues professionally.
  • Ability to undertake basic administrative tasks and use computer systems.
  • Understanding of OH&S requirements and ability to support safe venue operations, including physical tasks such as moving furniture or equipment.
  • Strong communication skills and ability to work effectively with diverse stakeholders.

Preferred candidates will be required to undergo a National Police Check and a Working with Children's Check as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now!

Child Safety Responsibilities  
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our  Child Safe Standards Management Policy

Diversity and Inclusion 
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience. 

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the link to view more information about this position.

Enquiries: Lisa Harvey | Operations Manager

LHarvey@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

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We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

City of Greater Geelong

About City of Greater Geelong

Derived from the local Wadawurrung Aboriginal name for the region, Djillong, which is understood to mean 'tongue of land'. Famous for our big city feel without the congestion, the stunning coast line, diverse night life and food culture, Geelong is a place for everyone. Located less than an hour from Melbourne, we are recognised as Victoria’s second city.

Geelong is a lifestyle city with a picturesque waterfront, parks, gardens, beaches, great dining and plenty of shopping all within 20 minutes of each other. Getting around is simple with easy to navigate road networks and intelligent bus networks making for a highly accessible city.

The region has a population of 225,000 residents who enjoy lifestyle options ranging from cosmopolitan inner-city, rural and semi-rural, to diverse suburban communities including many beachside townships. The Geelong region features some of the world's best surf beaches and is the entry point to the world famous Great Ocean Road.

We are one of the largest local government areas in Victoria. We provide around 130 services to the municipality oversee a budget of $400M, and employ over 2,700 staff. We are a growing city, with an economy of 16,000 businesses, $1.3b in current major construction, and a labour force of over 101,000 in the key employment areas of health, manufacturing and education.

We offer an exciting mix of jobs in areas as diverse as community development, arts, leisure, finance, child care, parks maintenance, aged care, IT, engineering and planning.

Our Vision

Greater Geelong: building our community through enterprise, opportunity and innovation in a quality environment

Our Mission

We will focus on developing and maintaining effective working relationships to deliver Council's strategic directions and high quality services that meet the changing needs of our community.

The City is an equal opportunity employer and values the contributions a diverse workforce can bring to the community.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Geelong, AU
Year Founded
Unknown
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