Job Description

Front of House – New Club Opening in Woking

Hours: Full Time Role

Equipped with state-of-the-art fitness equipment and technology, Fitness Space is results-driven and people-focused. We’re by our members’ side at every step of their fitness journey, supported by dedicated coaches and an intuitive app that keeps them connected inside and outside the gym.

With an exciting new club opening in Woking, we are looking for a motivated and personable individual to join our team as Front of House At Fitness Space — across our growing network — our philosophy is simple: Never Train Alone.

This is a part-time Front of House role that combines member service and administration into one varied and rewarding position. As one of the first faces members see when they walk through the door, you’ll play a key role in shaping the atmosphere and experience of the club from day one.

You will be responsible for:

• Greeting every member and guest warmly, confidently, and professionally

• Handling general enquiries and supporting members with day-to-day questions

• Delivering a seamless front desk experience, including check-ins, messages, payments, and basic administration

• Supporting new members through their first visits and helping them feel part of the Fitness Space community

• Keeping the gym clean, organised, and well-stocked at all times

• Taking ownership of daily tasks and staying proactive during quieter periods

• Contributing to the energy, standards, and culture of the club alongside the wider team

We’re looking for someone reliable, switched-on, and confident under pressure. You’ll thrive in this role if you:

• Have experience in customer-facing roles (fitness, retail, hospitality, or similar environments)

• Communicate clearly and naturally in person, over the phone, and via messaging

• Remain calm, composed, and solution-focused when things get busy or don’t go to plan

• Are naturally organised and comfortable balancing admin tasks with people-facing responsibilities

• Take pride in maintaining a clean, welcoming, and well-run environment

• Understand what makes a premium gym experience stand out and want to help deliver it