The FOH Restaurant Manager is tasked with ensuring that the restaurant runs smoothly. This can involve many different tasks, including hiring and training staff, managing schedules, inventory control, and ensuring compliance with all food health and safety requirements. The role of the FOH Restaurant Manager is to always ensure guest satisfaction. FOH Restaurant Managers play an integral role in supporting the broader restaurant staff. They will also oversee responding to customer complaints and resolving them. This position is non-exempt and reports directly to the Director of Operations and Executive Chef/Partner: The FOH Restaurant Manger duties include, but are not limited to: · Screening, interviewing, hiring, and training restaurant staff.· Managing restaurant staff's work schedules.· Compliance with food health and safety regulations.· Checking in on dining customers to enquire about food quality and service.· Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.· Placing orders for restaurant goods and supplies.· Monitoring the restaurant’s cash flow.· Reviewing customer surveys to develop and implement ways to improve customer service.· Resolving customer complaints in a professional manner. FOH Restaurant Manager Requirements: · High school diploma or GED.· Proven experience working as a supervisor in the hospitality industry.· The ability to work in a fast-paced environment.· The ability to stand for extended periods.· The ability to lift 50lbs or more.· Strong management skills.· Excellent organizational skills.· Effective communication skills.· Exceptional customer service skills
PREVIOUS EXPERIENCE
· A minimum of 6 months experience as a FOH Manager in a hospitality or retail environment. Previous restaurant experience preferred.
Compensation: $23.00 - $28.00 per hour
A quality product stands alone. Whether it’s a simple side or a signature sandwich, everything comes from our scratch kitchen. We make sauces, dressings, and sides in-house, and utilize fresh produce, natural meats, outstanding gluten-free options, and locally baked bread that’s delivered daily. We’re committed to keeping it real. It’s something you can see, taste, and feel every time you’re here.
In Spring 2014, when Sessions West Coast Deli opened its first location in Newport Beach, its owners had one mission: to serve the best sandwiches to ever hit the lip.
As a neighborhood-casual concept designed to serve its immediate community, Sessions embraces the area’s surf culture as it presents a menu of gourmet, culinary-focused sandwiches in a relaxed environment.
The term “West Coast Deli” perfectly describes the marriage of a high-quality deli menu with a chill vibe that appeals to area locals and tourists, alike.
In Summer 2015, Sessions opened its second Orange County location on the waterfront in Huntington Beach. The opening of this location reinforced Sessions’ dedication and commitment to its community by becoming a local hub for surfers, skaters and area beachgoers looking for great sandwiches.
Unlike most sandwich shops in the region, Sessions proudly boasts a scratch kitchen with housemade sauces, sides, salads, and soups prepared daily. All sandwiches are made to order with fresh, locally grown produce; humanely and naturally raised meats; and locally baked bread delivered daily from local artisan, OC Baking Company.
In addition, the restaurant proudly serves a selection of locally roasted coffee beverages from Kean Coffee.
