Town & Country Markets

Front of House Lead - Field House

Town & Country Markets  •  $11.50 - $28.95/hr  •  Seattle, WA (Onsite)  •  7 days ago
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Job Description

SCHEDULE REQUIREMENTS FOR POSITION

Open availability required

Lead the experience, inspire the team—bring hospitality to life at Field House ✨🍽️

Love food, people, and creating standout guest experiences? 🍽️✨We’re looking for a positive, passionate leader who brings energy to every shift, supports their team, and makes every guest feel genuinely welcome. If you thrive in a fast-paced environment, love coaching others, and take pride in hospitality done right—this is your moment to shine at Field House 💛👥

👉 Apply now and help us create unforgettable moments, one guest at a time!

WHO WE ARE

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.

WHO YOU ARE

You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!

WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)

We have a highly competitive benefits package ($9-$23 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That’s a lot of great stuff!

THE SMALL PRINT WE WANT YOU TO BE AWARE OF

T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .

  • Manages Front of House operations, station assignments and daily break schedules for the Field House, which includes coffee/pastry/juice/smoothie area
  • In the absence of the Market Manager (Hospitality) or Restaurant Manager, manages all back-of-house and front-of-house Field House operations and production
  • Provides leadership and support in designated food service area of responsibility and is the go-to leadership in the absence of the Kitchen Manager
  • Prepares department product for sale
  • Participates in establishing and maintaining an integral and collaborative environment
  • Assists in achieving quarterly financial goals with a focus on gross and labor
  • Establishes and maintains effective working relationships with employees, guests, market support staff and vendor community
  • Ensures the adherence to Ready for Business standards throughout food service departments
  • Works closely with market staff to achieve the timely completion of administrative tasks and operational functions
  • Assists in the training and development of employees
  • Establishes and maintains a 360-feedback process including guests, staff and leadership
  • Provides and role models excellent guest service
  • Maintains the integrity of our brand and marketing expressions
  • Maintains departments in a neat, clean and orderly manner
  • Establishes and maintains a culture of safety throughout all food service departments
  • Ensures food service compliance with local, state and federal laws
  • Keeps up on industry trends, standards, and changes
  • Ensures the dissemination of and adherence to all company and department policies
  • Supports and follows all safety/security policies and sustainability programs
  • Operates within the Company’s Core Values, Company Brand and Business Principles

THIS JOB MIGHT BE FOR YOU IF . . .

  • High level of food service product knowledge and enthusiasm for food, cooking, and nutrition
  • Must be a positive team player, leader, and positive role model that can effectively manage through change
  • Must possess a readiness to manage, train and coach others
  • Detail oriented, organized with effective time management skills
  • Excellent guest service skills
  • Critical thinker with a strong desire to develop proficiencies in schedule writing, inventory management, ordering practices, and forecasting
  • Understands and upholds ready for business standards
  • Must possess an attitude of service to others
  • Ability to be MAST certified
  • Must possess an attitude of service to others
  • Demonstrates self-discipline and accountability
  • Must have intermediate or higher computer skills including MS Office
  • Ability to build and maintain effective relationships and trust with a diverse group of staff, guests, and vendors
  • Excellent listening, verbal, and written communication skills
  • Embraces 360 feedback with a commitment to personal and professional development
  • Displays excellent work ethic
  • Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed
  • Ability to lift and carry 50 lbs.
  • Possesses full body mobility (bending, stooping, twisting, and reaching) with excellent manual dexterity
  • Exemplifies health department standards
  • Ability to work in a constant state of alertness and safe manner
  • 21 years or older

Entry Level Compensation

USD $28.95/Hr.

Maximum Compensation

USD $29.95/Hr.

Town & Country Markets

About Town & Country Markets

We’re a local, family-owned company with a genuine connection to each of the communities we serve. It’s been that way for over 65 years. When it comes to business, we choose to do it in a way that nourishes the quality of life for our customers, our vendor partners, and our team.

Born to parents from opposite ends of the globe, brothers John and Mo Nakata and their friend Ed Loverich all grew up together on Bainbridge Island. In 1957, their multicultural friendship evolved into a business partnership, one that brought great food from all over into one new place—the island’s first supermarket.

They named it Town & Country Market. We love the way our name celebrates our casual, laid-back style, the freshly harvested foods we bring in from the countryside, and the beautifully crafted foods on our shelves.

Our employees are the heartbeat of our deep relationships with guests and the communities we serve. They consistently share that T&C surpasses their previous work experiences in terms of passion, management, camaraderie, customer service, and the sense that they are positively impacting their communities. The way we look at it, our family includes farmers, fishermen, makers, distributors, and all the good people working throughout our company.

We embody our core values, which include being of service to all, promoting diversity, equity, and inclusion, fostering collaboration, prioritizing guest satisfaction, environmental, social, and fiscal responsibility, sharing knowledge, and upholding authenticity and integrity.

Our employees enjoy a range of benefits, including medical, dental, and vision coverage, paid vacation and sick leave, premium pay for work on Sundays and evenings, discount cards, opportunities for leadership development, a scholarship program, a 401(k) savings plan, profit sharing, pension, and more.

Consider joining our fun and inspiring team today!

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Greater Seattle Area, Washington
Year Founded
1957
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