Job Description

Lead a team, own the experience, and make every first impression count in this Front of Lead opportunity.

Are you a confident leader who thrives on delivering exceptional client experiences? Join the team at Findex on a 12-month max term contract and take ownership of front-of-house operations across our AU and NZ offices. Leading a team of Corporate Receptionists, you will set the tone for service excellence, build strong relationships with business leaders, and ensure every interaction reflects the very best of Findex. This is a role where you can make a real impact and truly add value.

Your role, your contribution

• Lead, coach and develop a team of Corporate Receptionists

• Own front-of-house operations, standards and procedures

• Be the primary escalation point for front desk and facilities

• Partner with business leaders on VIP visitor and event requirements

• Drive continuous improvement in client service and office presentation

• Manage scheduling, rostering and coverage across all locations

The benefits of joining us

• Structured leadership programs and development pathways, with coaching and learning support.

• Strong internal networks and support across Findex to help you succeed in the role.

• Option to purchase additional leave to support life commitments and planned breaks.

• You will gain exclusive and preferential access to some of the Findex Group products and offerings including your yearly tax return

What you bring to the role

• Proven experience in a senior reception, front-of-house or EA/PA or office management role

• Demonstrated leadership or supervisory experience, ideally in a corporate environment

• Previous proficiency with Microsoft Office and workplace management systems

• Essential knowledge of WH&S requirements for office and reception environments

If this role sounds like a good fit: Apply now! We look forward to hearing from you.

Our Impact: Why Findex?

At Findex, we help clients manage, grow, and protect their financial future with confidence. Since 1987, we’ve become a leading Australasian provider of integrated accounting, advisory, and wealth solutions, delivered through our “Wealth Accountant” and Family Office models.

• For the Community:The Findex Community Fund (FCF) is dedicated to giving back. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand.

• For You: We focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success.

• For our Customers We champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services.

• For Diversity & Inclusion: Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.