We are currently recruiting for a Front of House Coordinator to join our Drybar team in Harrods Knightsbridge.
Drybar is no ordinary salon. With stylish blow-dry bars, luxurious surroundings, and a team dedicated to transforming every visit into a moment of magic, we are all about experience. Whether our clients are popping in for a quick refresh or preparing for a special event, we ensure each visit is warm, seamless, and unforgettable.
As Front of House Coordinator, you’ll be the first and lasting impression of Drybar. You’ll lead the client experience from the moment they walk in until they leave glowing. Always ahead of the curve, you’ll stay informed about the latest beauty trends, services, and systems – becoming an expert and trusted advisor for both guests and your team.
You’ll be at the heart of our salon operations, supporting the smooth and efficient running of every appointment and every customer experience.
Key responsibilities include:
You’ll be a confident, client-focused individual who thrives in a vibrant, people-centric environment. You love creating order in a busy space and take pride in every guest interaction.
We’re looking for someone who:
Harrods is one of the world’s leading luxury department stores and we’re proud to be redefining the beauty space. With H beauty, we’ve created a unique destination that brings together world-class brands, cutting-edge trends, and unforgettable experiences – all under one roof.
Help us make the impossible possible for our clients, and we’ll do something remarkable for you. You’ll find a nurturing environment that inspires your best work and offers unparalleled opportunities to grow and build your career – whether in beauty, service, or retail leadership.
In return, you’ll enjoy a package that includes a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our restaurants), and a season ticket loan.
Whilst our job adverts outline the ideal qualities, skills, and experience for the role, we believe in potential and value individuality. If you bring the majority of the experience we’re looking for and the right mindset to thrive, we encourage you to apply.
At Harrods, we believe it’s the personality and authenticity of our people that sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences. What makes you unique makes us exceptional.
If you want to learn more about our people and culture, search #TogetherHarrods on LinkedIn or Instagram @togetherharrods.
Permanent
Hair & Beauty Hair Retail (Megan Foster)
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.
