Job Description

KPMG is one of the most trusted and respected global professional services firms. At KPMG, we believe in fuelling prosperity for all New Zealanders. This purpose drives everything we do, from our client work to internal practises, all guided by our shared values of Integrity, Courage, Excellence, Together, for Better.

The Opportunity:

As the Front of House Coordinator, you’ll be the welcoming face and organisational heartbeat of our workplace - keeping front office operations running smoothly each day while delivering exceptional service to both internal teams and external clients. From welcoming visitors to supporting teams across the business with administration, you’ll be a trusted point of contact and key part of our office.
The role operates within standard hours of 8:00am to 4:30pm, with flexibility required to accommodate office events.

Day to day you will:

• Deliver a warm, professional reception experience by welcoming and guiding visitors, ensuring health and safety requirements are met and attending to visitor needs
• Manage the national KPMG telephone line, responding to calls promptly, professionally, and efficiently.
• Act as a first point of contact for internal staff and Partners, coordinating deliveries, catering and beverage requests, security access, and general front‑of‑house support.
• Ensure meeting rooms and shared facilities are presented to a high professional standard, managing room bookings, resolving scheduling conflicts, and coordinating requirements within our teams.
• Provide broad administrative support across the firm, including diary and meeting coordination, travel arrangements, document and presentation preparation, stakeholder liaison, onboarding support, and assistance with events and engagement activities.
• Collaborate closely with the wider business support team, providing cover and assistance across various roles during staff absences as required.

About you:

• Previous experience in a customer or service focused role would be advantageous.
• Excellent communication skills and and a positive, can-do attitude.
• Strong organizational skills.
• Flexibility to adapt and support the team when needed.
• Physically fit for setting up with events (some heavy lifting may be required).
• Maintains a professional presentation appropriate for client-facing environment.
• Eager to learn and fast to adapt to new tools and systems – proficient with technology and AV equipment.
• Strong team player who collaborates and contributes to a positive team environment.
• Highly proactive and demonstrates initiative.

Recruitment Agencies: The recruitment for this role is being managed directly by the KPMG Talent Acquisition team. We will contact our preferred agency partners if we require agency assistance. Thank you for your understanding.
Life at KPMG
KPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent.
For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Emma Payne on +64 9 363 3656 or email KPMGAccessibilityNetwork@kpmg.co.nz
We offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG.
As a KPMG employee, we will offer you: — Access to the firm's annual incentive scheme— Opportunities for local and international secondments— Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work— The ability to work from overseas and extend time connecting with friends and family outside New Zealand— Flexible leave options, including the ability to purchase additional annual leave— Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents — A paid professional association membership of your choice— Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees— A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services— The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups— The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030— An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities— Paid time off for volunteering and involvement in citizenship activities— An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more! We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website.