Job Description

Reports to: Clinic Manager

Total Weekly Hours: 40 hours (Full-Time)

Standard Work Pattern: 5 days over 7 on a rotational rota basis

Required Availability: You must be available to work weekends & bank holidays as part of your scheduled rota

Salary: £27,040 increasing to £28,040 after satisfactory completion of 6 months service with a realistic OTE of £33,000 (uncapped)

Clinic Operating Hours: Monday – Saturday 8am – 8pm & Sunday 10am – 6pm

About Us

We are one of the UK’s leading preventative health and longevity businesses, on a mission to make personalised, data-led health accessible to everyone. Founded in 2017, we have grown from a single idea into a full health platform spanning diagnostics, treatments, pharmacy and digital care, trusted by around 190,000 people.

Our services go well beyond IV vitamin drips and booster shots. We offer advanced blood testing and biomarker diagnostics, weight management programmes including GLP-1 support, IV therapy, and a fast-growing telemedicine service. It all runs on a simple principle: test, treat, retest. We help people understand what is happening inside their bodies, build a plan around the results, then measure whether it is working.

We hold the credentials that matter in healthcare. Our clinical services are registered with the Care Quality Commission, our in-house pharmacy is registered with the General Pharmaceutical Council, and we hold a Medicines and Healthcare products Regulatory Agency wholesale licence. We operate 18 locations across the UK alongside a rapidly expanding digital platform.

We are now building towards a fully integrated longevity platform that brings together diagnostics, treatments, AI-driven insights and membership-based care. It is ambitious, it is moving fast, and it means there is real scope here to grow, take ownership and make an impact.

🌱 The Role

✨ You’ll be the face of Get A Drip at one of our high-profile stores.

✨ You’ll greet our clients, make them feel comfortable and support our nurses to provide a first-class service.

✨ As part of a small team, you’ll have the opportunity to get involved in all aspects of running the clinic, including opening and closing, ensuring stock levels are adequate and managing the clinic booking system.

Requirements

• A background in customer service is essential for this role
• We'd love for you to have some sales experience
• You'll have great communication skills including in-person, over the phone and via email
• Proven multitasking skills
• Able to work independently and part of a small team
• "All hands on deck" attitude
• A true passion for nutrition, health and wellness is essential

What We Offer

• Monthly sales commission based on clinic performance and client feedback.
• Shared Tip Pool.
• Get A Drip Staff training credit to spend on drips and boosters, up to the value of £2400 per annum.
• 22 days per annum, which rises by one additional day per full completed year of service up to a maximum of 30 days, plus 8 bank holiday days which are added to your leave entitlement which can be taken throughout the year at your request (as clinics remain open on bank holidays with the exception of Christmas day).
• Auto-enrolment pension scheme.
• Exclusive perks via Perkbox.

Get A Drip is moving from start‑up to scale‑up, and we’re looking for people who want to be part of that journey. We’re disrupting the way preventative healthcare is delivered, building, improving and evolving constantly and we want team members who are energised by growth, change, positive impact and possibility.

Working here isn’t for everyone, and that’s okay. You’ll thrive with us if you enjoy:

• A fast‑moving environment where priorities evolve as we grow
• Taking initiative and solving problems without waiting for instruction
• Building and improving processes, systems and ways of working
• Wearing different hats and stepping outside your job description when needed
• Owning your work and being accountable for outcomes
• Comfortable with being challenged and with challenging back
• Collaborating closely with a small, committed team
• Learning continuously as we introduce new tools, systems and ideas

And you may not enjoy it if you prefer:

• Predictable routines
• Clear, unchanging structures
• A narrow, fixed job description
• Slow decision‑making
• A highly established corporate environment

If you’re excited by growth, pace and possibility — and you want to help people live healthier for longer — we’d love to hear from you.