Job Description

Front Line Associate - Part Time

Are you looking for a part-time role that takes your customer service skills to a whole new level? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join Western Union as a Front Line Associate (Part-time).

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

You will ensure our customers receive an exceptional welcome that matches our professional services. You’ll advise them on the ways we can help them and process their transactions efficiently and securely. Your role is to ensure that all transactions are performed in accordance with compliance rules. Your work will contribute to our purpose to grow economies and realize a better world.

Here are some skills, attributes, and qualifications you will have:

• Strong communication skills, proficient in the English language

• Customer service and money transfer operations experience

• Experience in cash management

• Proactive problem-solver

• Experience with MS Office programs

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

Estimated Job Posting End Date:

06-30-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.