Job Location Uwajimaya - Bellevue - Bellevue, WA 98005 Position Type Full-Time Salary Range $23.35 - $32.15 Hourly
Job Shift Any (Hours May Vary)
About Us: Uwajimaya, a family-owned business, and a cornerstone of Asian grocery retailing since 1928, is seeking dedicated individuals to join our dynamic team. With a legacy of excellence and a commitment to providing exceptional customer experiences, Uwajimaya has grown to become the premier destination for Asian food culture in the Pacific Northwest.
Who We're Looking For: We are seeking individuals who are passionate about delivering excellent customer service, driven to excel in their roles, and motivated to contribute to our vibrant team. Whether you're a seasoned professional or eager to start your career, we welcome candidates from all backgrounds who share our enthusiasm for food, customer service, and Asian culture.
To thrive at Uwajimaya, you should embody our core competencies:
Functional/Technical Skills: You possess the necessary functional and technical knowledge to perform your job at a high level.
Customer Focus: You are dedicated to meeting customer expectations and requirements, using feedback for improvements, and building effective relationships based on trust and respect.
Action Oriented: You enjoy working hard, are full of energy for challenging tasks, and seize opportunities with minimal planning.
Peer Relationships: You can find common ground with peers, solve problems collaboratively, and are seen as a cooperative team player who encourages collaboration.
Self-Development: You are committed to continuous self-improvement, adapt to different situations, and work to develop your strengths while addressing weaknesses.
We offer:
A flexible, friendly, and diverse work environment
Competitive starting wages
Employee discounts on food and gift items
Paid holidays from day one
Excellent health benefits
Retirement plan
Paid time off
Long term disability
Life insurance
Opportunities for growth and advancement
Supplemental insurance options available
The Front End Supervisor plays a crucial role in the department's day-to-day operations to achieve both departmental and store objectives. Working closely with the AFEM (Assistant Front End Manager), the supervisor focuses on maintaining operational efficiency to meet RFB standards. This involves the training and development of staff, enhancing task performance, and promoting positive customer interactions. As a frontline leader, the supervisor addresses employee behavior matters and provides guidance. They oversee staff activities, including managing breaks and lunches. Furthermore, they prioritize compliance with governmental regulations and company policies, ensuring a safe work environment. The supervisor actively engages with customer concerns, resolving issues promptly. Through their excellent customer service, they set a standard for the team to follow while upholding company policies, guidelines, and procedures. Reporting to the FEM (Front End Manager) and AFEM, the supervisor works in partnership with the RCS (Retail Central Services) Team.
Position’s Key Responsibilities
Provide Training and Development of Staff.
Maintain Employee Relations and Engagement.
Make Timely Resolutions of Customer or Employee Needs or Concerns.
Assure Food & Workplace Safety is Adhered to.
Confirm Accurate Data of All Administration Functions.
Maintains Ready for Business (RFB) standards.
Maintain Vendor, Customer, and Corporate Relations.
Other duties as assigned.
Starting at $23.35/hr., Depending on Experience
Uwajimaya participates in E-Verify to confirm employment eligibility. Please review the E-Verify Participation Poster and Right to Work Poster before proceeding with your application.
IER Right to Work Poster (English/Spanish) (PDF, 322.73 KB)
E-Verify_Participation_Poster_Eng_Es.pdf
Position Requirements
Must be at least 18 years of age.
Minimum of a High school diploma or equivalent plus 3-4 years of experience in area of specialization.
Prior retail experience and knowledge of Asian products preferred.
Excellent customer service.
Knowledge of basic math skills, ten key/calculator.
Flexible schedule.
Must be able to lift at least 50 lbs.
Uwajimaya is one of the largest Asian gift & grocery retailers in the Pacific Northwest. Founded in 1928 in Tacoma, Washington by Fujimatsu Moriguchi, the business has grown from a small mom & pop Japanese store to a tourist destination as well as local favorite with four stores in Seattle, Bellevue, Renton and Beaverton. We are known for our wide selection of Asian groceries and gift items and our high quality seafood, meat, and produce selection.
Our reputation is built on being known as a pan-Asian information specialist and part of our mission is to educate the customer on various aspects of Asian culture, particularly in relation to food. Uwajimaya's pre-eminence among Asian stores comes from its use of modern technology, its emphasis on cleanliness and its adherence to its business philosophy.
