Job Description

Position Snapshot

Location: Braga/Lisbon (Portugal)

Company: Nestlé Business Solutions (NBS)

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

Languages: Fluent in English

About us

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS! 

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

Act as the primary eCommerce technical partner of the brand Digital Commerce team, responsible to Support the Business/Market in managing content on Nestlé eCommerce platforms, ensuring consistency and maintaining high-quality information standards across the websites. Update front-end by performing light front-end coding (HTML, CSS, JavaScript). Monitor and track website performance via front-end and content optimization tools. Draft recommendations and eventually implement those feasible via CMS and other global tools. Taking active role in planning, managing and supporting technical solutions, technical implementacions and builds. Preparation of technical specifications supporting the global tech lead in creating system architecture. Cross alignment with other structures of Web Content Team. Assist in managing Gitflow process, code workflow, technical delivering, etc. Analise the risks, and points of improving it tech procesess. Provide full tech support for markets and team, regarding the issues, and projects. Develop front-end solutions for the project. Review other team members code, check code standards. Update website content, perform webmastering activities, configure CMS based on markets/business requests (via a tool). Roles requires knowledge of Google tools incl. Analytics.

A day in the life of...

• Create, change or extend website functionality solutions upon business approval
• Create, change or extend website new design solutions upon business approval
• Provide technical support for the markets and internal team
• Work on continuous improvement of the websites from all the sides (functionality, design, SEO).
• Synch up with external tech agencies to remove blockers, facilitate solving issues and keep production moving forward.
• Search optimal ways to automate and speed up typical standard routines.
• Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
• Assist in managing Gitflow process of NBS team.
• Execute website and content management related task assigned via ticketing tool, including light front-end coding activities with high agreed quality and First-Time-Right
• Create and maintain Standard Operating Procedures and documentation
• Create front-end and content performance reports with actionable recommendations based on agreed KPIs and business objectives
• Implement recommendations upon business approval
• Execute website content optimization related task assigned via ticketing tool, leveraging global tool set within agreed quality and First-Time-Right
• Organize and run trainings with internal and external third parties on selected topics
• Implement basic SEO improvements via CMS or other global tools

What will make you successful

1. University Degree ideally in Digital Media, Digital Communication or Digital Technologies.
2. Advanced knowledge of HTML, CSS, SCSS (or other preprocessors), JS, NPM, Gulp.
3. Hands-on experience with Content Management Systems (preferably Drupal 4. and 8) and image editing with Photoshop.
4. Experience with Bootstrap, Materialize or other CSS frameworks.
5. Experience with GIT.
6. Understanding of techical solusion delivery.
7. Understanding of Coding Standarts.
8. Excellent speaking, writing and editing skills in English
9. Proven web-mastering and content optimization experience (previous projects and experience) and knowledge of Google webmastering tools.
10. Knowledge of web design and UX5. Familiarity with SEO concepts and tools
11. Familiarity with Analytics concepts and tools (Google Analytics, Data Studio, etc.).
12. Ability to work with ticketing and workflow tool.
13. Highly proactive, motivated, and innovative thinker, with ability and willingness to share his/her knowledge with peers.
14. A team oriented mentality and attitude where the work is approached with empathy, enthusiasm, ownership, responsibility, adaptability, balance and resilience.
15. Meeting deliverable requirements, service level agreements and specific targets.
16. Defining continuous improvement in daily activities.
17. Ensuring good time management (including down time).
18. Good communication skills (team collaboration, call, chat, email, tickets, etc.) with excellent response times.
19. Implementing self-assessment quality assurance.
20. Working in a corporate and multi-cultural environment.

What we offer 

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you: 

• Development of expertise in Nestlé’s Shared Solutions Business
• Immersion in a culturally diverse team
• Local and international exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal allowance card
• Flex Benefits - at NBS you can choose what benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medical support available at the office
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for international career