Job Description

Carter Kitchen & Bath is seeking a friendly, organized, and customer-focused Front Desk/Office Coordinator to join our team. This position is the first point of contact for our customers and plays a key role in supporting our designers, Store Manager, and daily showroom operations.

What We're Looking For
The ideal candidate is someone who enjoys helping people, takes pride in staying organized, and can maintain a cheerful, professional demeanor in a fast-paced environment. We are looking for an individual who is proactive, resourceful, and committed to providing outstanding customer service every day.

Qualifications:

• Previous office, administrative, receptionist, or customer service experience preferred
• Proficient in Microsoft Excel
• Experience with Canva preferred
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Comfortable learning new software and systems
• Professional appearance and positive attitude
• Dependable, detail-oriented, and self-motivated
• Pay: $18/hr; full time

Responsibilities:

• Answer incoming phone calls and direct inquiries appropriately
• Greet customers and assist them in connecting with the correct team member
• Learn and utilize our Point of Sale (POS) system to process payments
• Provide administrative support to designers and the Store Manager
• Maintain and update calendars, customer welcome signs, and delivery schedules
• Keep the showroom organized, presentable, and welcoming at all times
• Maintain permit records and communicate with city and township offices regarding permit and FOIA requirements
• Track and manage information using Excel spreadsheets
• Maintain office supply inventory
• Enter purchase orders into the POS system and submit orders through vendor portals
• Assist with general office and administrative tasks as assigned

Benefits (full-time employees):

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!