Job Description

Requisition Number: FRONT002017
Type Internal & External Candidates
Hours & Days of Work: Casual/On-Call
Program & Location Supportive Housing programs – Vancouver, Downtown Eastside
Compensation $18.77 per hour
Union BC Government Employee’s Union (BCGEU)
Deadline Applications accepted on an ongoing basis

About Us:
Atira Property Management is a mid-sized licensed property management company known for its inclusionary hiring practices and its commitment to community. APM is wholly owned by Atira Women’s Resource Society, an award-winning not-for-profit organization. We offer a challenging and rewarding work environment where a job is more than just a pay cheque. We offer our staff the opportunity to work alongside a remarkable group of professionals and activists working to make the world a more just place, one tenant, one home, one job at a time.

The Opportunity:
Reporting to the Program Manager, the Front Desk Clerk, is responsible for maintaining the safety and security of the premises, responding to tenants’ questions, answering the phone and responding to questions/taking messages from callers, undertaking hourly floor and room checks; responding to emergencies including administration of naloxone.

About You:
You embrace Atira’s mission, vision, values, and philosophy. You have a well-developed understanding of and commitment to anti-oppression work and intersectionality. You are familiar with colonialism especially as it applies in Canada, and you understand the impact of the residential school system. You are committed to working with people who are struggling with substance use and or mental wellness and understand and are comfortable working within a harm reduction environment. Lived expertise is an asset, as is living in the community in which you work. Atira strives to hire staff who reflect the people we serve.

You Also Have:
• Proven initiative, judgement, decision-making and problem-saving capabilities.
• Proven ability to develop and maintain rapport with tenants, your co-workers, and other stakeholders.
• Demonstrated ability to organize and carry out work with independence.
• Physical ability to perform the duties and carry out heavy cleaning duties

Additional Requisites/Assets:
• Thorough knowledge of community issues is required.
• A valid First Aid is an asset.
• Non-Violent Crisis Intervention Certificate is an asset.
• All positions are subject to a criminal records review (Paid by Atira)

At Atira, we value diverse experiences and recognize that some applicants may face barriers to obtaining required certifications. If you are passionate about this role, meet the other qualifications, and believe you have the necessary skills and experience but do not currently hold a valid First Aid certificate, we encourage you to contact us you can contact us at People & Culture Recruitment. Atira is committed to being an inclusive employer and may be able to connect you with resources to support you in meeting this requirement.

Application Process:
Please provide a cover letter with a current resume describing how you meet or exceed the above-noted qualifications. Resumes with a Cover Letter unique to Atira are guaranteed a review. Candidates who lack the experience and qualifications set out in the posting may not be considered, although an exceptional cover letter and transferable skills may overcome lack of experience for some positions. Please go to www.atira.ca/careers for a current list of postings.