Job Description
ROLE DESCRIPTION
Front Desk Team Member
This position offices in-person, on campus
A Front Desk Team Member at Valor Christian serves as the first point of contact and ambassador for the school, providing a welcoming, professional, and courteous experience for all visitors and callers while maintaining a strong sense of confidentiality, patience, and discretion. In addition to delivering high-level customer service, this role functions as a key “gatekeeper” for the facility by following and executing all school-wide safety and security procedures. The position supports daily school operations by assisting students, staff, families, and guests, maintaining proficiency in front desk systems, managing accurate student attendance records, and overseeing office and workroom supplies.
Valor Christian High School is a decidedly Christian, college preparatory school whose core values honor a biblical foundation. Valor employees are faith-filled, joyful believers who are active in a local, Christian church whose beliefs are in alignment with the school’s Statement of Beliefs. They are both called and committed to the school’s vision and mission and seamlessly integrate faith into their daily work. You will be most successful if you have a true servant’s heart, a teachable spirit, a love for the Lord Jesus Christ, and a commitment to the school’s beliefs and values.
RESPONSIBILITIES
Possess and Model a Growing Relationship with Christ
Pursue full devotion to Christ and live a life that reflects that authenticity
Model the fruits of the spirit in communications, relationships and daily work
Demonstrate teachability and a willing heart for service
Embody others-centered, servant-leadership in all interactions
Demonstrate Trustworthy Commitment to Valor Christian High School
Accept and uphold Valor’s values and beliefs as found in the Statement of Beliefs, Christian Community Policy, and Valor Culture Document
Accept and abide by all affirmations in Valor’s Annual Statement of Commitment
Be relationally involved in the life/lives of our students with a heart of service and mission
Seamlessly and deliberately integrate Biblical truth and Christian values into daily work
Primary Responsibilities
Provide consistent, high-level customer service at the reception desk while maintaining confidentiality and professionalism at all times
Perform a full range of reception duties, including greeting and assisting students, staff, parents, and visitors
Support school safety and security by becoming knowledgeable in and accurately executing all school-wide procedures
Utilize and maintain proficiency in all software systems used at the front desk to support daily operations
Maintain accurate student attendance records in support of the Deans and Academics teams
Manage workroom and office supplies, ensuring organization, availability, and compliance with budget guidelines
Serve Wholeheartedly as an Exceptional Teammate
Uphold and embody Valor’s culture as set forth in the Valor Culture Document
Model servant leadership, grace and love in all relationships and interactions
Develop relationships with colleagues with goals of teamwork, relational unity and spiritual growth
Provide team support regarding all matters, processes and initiatives
Demonstrate loyalty to teammates in action and word
Assist Team members to facilitate school-wide wins
Demonstrate a Commitment to Fulfilling Valor’s Vision and Mission
Demonstrate a Commitment to Growth
Participate in Valor Team meetings, Chapel and weekly meetings with Team/Supervisor
Demonstrate teachability and receptivity to feedback
Pursue professional, personal, and spiritual growth and development
Participate in the broader ministry of Valor by the contributing of time, talent and treasure beyond assigned role responsibilities
RELATIONSHIPS
RESULTS
Due to the excellent work and caring nature of the Front Desk Team Member, each person who engages with Valor Christian at the reception desks, either in-person or over the phone, will have experienced exceptional customer service and been treated with respect, kindness and hospitality. Additionally, their attention to protocols and procedures will have supported the overall safety and security of Valor’s campus.
EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES
Bachelor’s degree preferred
Prior reception experience preferred
Excellent written and verbal communication skills
Ability to work independently and make good decisions
Quick learner who is able to manage multiple concurrent responsibilities
Able to maintain a calm and professional demeanor with a positive attitude while working in a fast-paced environment
Flexible and adaptable to changes
Able to quickly and proficiently master new software applications and other technology
Proficient in the use of Google Suite and Microsoft Office
POSITION TYPE A: Student-facing position. Traditional school calendar. August – May. (With occasional summer dates as needed)
HOURS PER WEEK Part-Time, Non-Exempt. Mondays 7am-4pm & Thursdays 7am-5pm, not to exceed 25 hours per week
SUPERVISOR CFOO
PAY RANGE $18-20/HR
START DATE July 30, 2026
