Job Description

Position: Front Desk Supervisor

The Front Desk Supervisor coordinates the operation of the program during the assigned shift.

University Family Residence is a transitional family shelter where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing

Location: Bronx, NY 10452

Minimum Qualifications

• High school diploma or GED plus one year of relevant experience working in a similar capacity in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.
• Certifications in security, CPR/First Aid, and Fire Safety (F-80), also required, in accordance with regulatory mandates covering this program site.

Front Desk Supervisor Principal Responsibilities:

• Directs all front desk staff activities to ensure adherence to policy and procedures.
• Ensure proper documentation of front desk activities.
• Provide emergency assistance to residents as needed and supervise incident management system.
• Monitor building safety.
• Conduct rounds at residence as assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!