We are looking for highly organized candidate for the position of Front Desk Supervisor.
The Front Desk Supervisor is responsible for overseeing the daily operations of the resort's front desk, ensuring exceptional guest service and a seamless arrival and departure experience. This position leads and supports front desk staff, coordinates guest services, resolves concerns promptly, and maintains efficient check-in/check-out procedures. As a key guest-facing leader, the Front Desk Supervisor serves as an ambassador for the resort, creating memorable experiences that reflect the property's commitment to hospitality and excellence.
The ideal candidate possesses strong leadership skills, a passion for customer service, and the ability to thrive in a fast-paced beachfront resort environment. This role works closely with housekeeping, reservations, maintenance, and other departments to ensure guest satisfaction while maintaining operational standards, revenue goals, and company policies.
The best Front Desk Supervisor will have tremendous patience when dealing with desk agents and guests. They will accommodate their every need with enthusiasm and poise.
Benefits:
Responsibilities:
Qualifications:
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Welcome to Opal Collection, an exclusive ensemble of premier luxury hotels and resorts. Like the beautiful qualities of natural opal gemstones, each destination shines with its own colorful and unique experiences.
From Bar Harbor, Maine to the southernmost tip of Key West, Florida, we provide the best locations, experiences and tastes for today’s travelers; anticipating the amenities and service you expect.
Whether you are hiking through national parks, golfing along the ocean, or sinking your toes into the soft, white sand, Opal Collection hotels and resorts will help you connect and refresh, and leave you longing for more.
