Quechan Indian Tribe

Front Desk Supervisor

Quechan Indian Tribe  •  California (Onsite)  •  3 months ago
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Job Description

Level: Experienced
Job Location: Quechan Casino Resort - Winterhaven, CA 92283
Position Type: Full TimeJoin Our Hotel Team!
Under the supervision of the Front Office Manager, the Front Desk Supervisor is responsible for overseeing and coordinating the daily operations of the front desk, reservations, and valet.  This role ensures all guests receive exceptional service from check-in to check-out, while maintaining the highest level of professionalism and hospitality.  The supervisor will mentor and lead Front Desk Agents and Night Auditors, manage guest requests, resolve issues, and collaborate with various departments to enhance the guest experience.
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QualificationsMinimum

Qualifications:
High School Diploma or GED. Previous experience in hotel front desk operations or guest services, with 1 – 2 years in a supervisory role. Proficiency in property management systems (PMS) and reservation software. Applicant must be at least 18 years of age due to gaming license requirements. Must be able to successfully pass a pre-employment drug/alcohol screen, random drug and controlled substance abuse tests, background investigation, obtain and maintain gaming license in California, if applicable. Native American preference and/or experience with Native American culture and government preferred. Tribal preference given to enrolled tribal members.
Quechan Indian Tribe

About Quechan Indian Tribe

Located at 350 Picacho Road in Winterhaven, California, the administration building sits atop Indian Hill overlooking Paradise Casino to the East and the construction of the new Fort Yuma Health Care Center to the North.

Here you will find the offices of the President, Vice-President, and the Tribal Council Members. The Tribal Chambers is also located within the building where meetings with the Tribal Council are held.

Also located within the administration building are the offices for the Tribal Administrator, Tribal Council Secretary, Comptroller, Human Resources, Payroll, Revenue Distribution, Finance, our Grants Writer/Coordinator and Records Retention.

The hours of operation are Monday through Friday, 8:00 a.m. to 12:00 p.m. and 1:00 pm. to 5:00 p.m. The offices are closed between 12:00 p.m. to 1:00 p.m. for lunch break.

Physical Address:

350 Picacho Road

Winterhaven, CA 92283

Mailing Address:

P.O. Box 1899

Yuma, AZ 85366-1899

Phone:

(760) 919-3600

Fax:

(760) 572-2962

Industry
Government & Public Safety
Company Size
51-200 employees
Headquarters
Yuma, Arizona
Year Founded
1900
Website
quechantribe.com
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