Job Description

Mission Cliffs is looking for enthusiastic and friendly new team members to join our front desk staff. If you’re ready to work in a fun and energetic environment where people share your psych for climbing and fitness, we’d love to hear from you!

Job duties include but are not limited to:

• Greeting customers, answering calls, and responding to emails at the front desk
• Processing memberships and online transactions
• Managing calendar reservations
• Finding creative solutions to customer service challenges
• Selling merch and climbing gear in our retail shop
• Ensuring that climbing and gym safety standards are being met
• Helping maintain a clean gym
• Additional opportunities to work with our communities and classes may be available in the future for interested candidates

Requirements:

• Interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above!
• Ability to remain friendly and calm while managing customer needs during high-volume hours
• Highly self-directed and motivated; if you see a task that needs to be done, you do it
• Comfortable working with computers
• Customer service, service industry, or office management experience is a plus but not required
• Evening and weekend availability

Compensation and Benefits:

Starting pay is $21 per hour.

At Touchstone, we value our employees and offer the following benefits for part time employees:

• Medical FSA - All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expenses
• Paid Time Off – Vacation and sick leave provided
• Free Gym Membership – Access to all Touchstone facilities
• Flexible Work Schedule – Supporting work-life balance

We believe in fostering a supportive and rewarding work environment where our employees can thrive.

If this sounds like something you’d love to do, we want to hear from you!