Job Description

Are you a high-energy individual with a passion for health and wellness? Do you thrive in a fast-paced environment where you can make a tangible difference in people's lives every day?

The Joint Chiropractic is looking for a professional, motivated, and outgoing Wellness Coordinator to join our team in Norwalk. As the first point of contact for our patients, you are the face of our clinic—ensuring every patient who walks through our door feels welcomed, informed, and supported on their journey to better health.
The Role
The Wellness Coordinator is responsible for driving the "vibe" and efficiency of the clinic. You aren’t just sitting behind a desk; you are a brand ambassador, a problem solver, and a key player in managing our patient community.
Your day-to-day will include:

• Patient Experience: Greeting patients with a smile, managing the check-in/out process, and maintaining a clean, inviting clinic environment.
• Sales & Education: Confidently explaining our subscription models and wellness packages to new patients to help them commit to long-term care.
• Clinic Flow: Managing the "walk-in" traffic flow to ensure patients are seen efficiently by our Doctors of Chiropractic.
• Administrative Excellence: Handling phone inquiries, managing patient records with high attention to detail, and processing payments accurately.
• Community Connections: Owning our clinic Social Media accounts and occasionally participating in local events to promote the benefits of routine chiropractic care at The Joint.

What You Bring to the Table

• Communication Skills: You can talk to anyone! You are persuasive, empathetic, and professional.
• Sales Aptitude: You aren’t afraid to "ask for the sale" because you believe in the value of the service we provide.
• Multitasking Pro: You can handle a ringing phone, a waiting patient, and a technical glitch all at once without breaking a sweat.
• Reliability: You are punctual and take pride in being a dependable member of a small, dedicated team.
• Tech Savvy: Comfortable using point-of-sale systems and basic office software.

• Bilingual: in Spanish/English is a plus.
• Knowledge of or experience with the benefits of chiropractic care is a strong plus.

Schedule

• Part-Time: 16 – 40 hours/week (At least some Saturdays required)
• General clinic hours:
  • Monday–Friday: 10 AM–7 PM
  • Saturday: 10 AM–5 PM

Why Join Us?

• Impact: We provide affordable, convenient chiropractic care that helps people live pain-free.
• Growth: We value internal promotion and provide the training you need to excel.
• Competitive Pay: $19-$20/hour base plus performance-based incentives/bonuses.
• Benefits: 401K available and free or discounted chiropractic care.

Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.

Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn