Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement

Are you outgoing, organized, and passionate about creating a great customer experience? Goldfish Swim School – Mount Laurel is looking for a Front Desk Sales Associate to join our team! We are looking to hire 3-5 associates to join our team. 30 hours per week. Weekends are required.

We are looking for all new-hires to begin training on June 1st.

This role is perfect for someone who enjoys talking with families, helping customers find the right program, and working in a fun, fast-paced environment focused on water safety and child development.

Responsibilities

• Welcome families and provide exceptional customer service
• Answer incoming phone calls and respond to inquiries
• Make outbound sales and follow-up calls to prospective members
• Assist families with class enrollment and scheduling
• Use computer booking and scheduling systems to manage accounts
• Process payments, account updates, and program changes
• Communicate promotions, events, and membership information
• Maintain a clean, organized, and professional front desk area
• Support daily operations and team needs as necessary

Qualifications

• Previous customer service or sales experience preferred
• Comfortable making sales calls and speaking with customers on the phone
• Experience with computer booking, scheduling, or CRM systems preferred
• Strong communication and multitasking skills
• Positive attitude and team-player mentality
• Ability to thrive in a fast-paced environment
• Evening and weekend availability preferred

Why Join Us?

• Fun, energetic, family-oriented workplace
• Opportunity to make a real impact through water safety education
• Competitive pay
• Growth and advancement opportunities
• Employee perks and discounts

If you love working with people and want to be part of a team that helps kids gain life-saving skills while having fun, we’d love to hear from you!
Compensation: $16.00 - $20.00 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.