The Lash Lounge

Front Desk Sales and Customer Service Associate - PART TIME

The Lash Lounge  •  $15 - $16/hr  •  Carmel, IN (Onsite)  •  7 hours ago
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Job Description

Benefits:

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Training & development

Seeking outgoing, personable, sales-oriented individuals to work at The Lash Lounge Carmel as Front Desk Sales Associates!

Front Desk Sales Associate - PART TIME:
What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.

Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team! You earn sales commissions and bonuses on top of a competitive base hourly rate! Benefits include free lash and brow services, and discounted products.

Schedule:
MUST HAVE AVAILABILITY WEEKDAYS/WEEKENDS/EVENINGS
Key Responsibilities:

  • Meet and exceed guest membership and scheduling targets
  • Consult with guests on key benefits of services, memberships, and retail products
  • Coordinate appointment scheduling, communicating confidently via phone, text and email
  • Create an outstanding experience so every guest will want to return
  • Decisively resolve issues, appropriately escalating issues to mitigate in future
  • Manage accurate sales transactions and guest/member records within MindBody software
  • Other duties as assigned

Our ideal candidate:

  • You are a spirited, outgoing team member who is passionate about excellent customer service
  • You take pride in, and truly enjoy, cultivating relationships with guests
  • You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
  • You can work in fast paced environments, multitasking and prioritizing
  • You always work with the highest levels of integrity and respect and avoid gossip/drama
  • You always present as professional, confident and approachable
  • You are skilled at using various technology platforms and feel comfortable learning to use new programs

Schedule:
MUST BE AVAILABLE WEEKDAY EVENINGS, SATURDAY AND SUNDAY

Experience:

  • Customer service and/or front desk/receptionist: 2 years
  • Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)
  • Salon/beauty experience preferred

Job Type:Full time and part time available. Reports to the Salon Manager. Will work in coordination with the Front Desk team.

Pay:
SalesCommissions + $13.00-$15.00 per hour Base Pay + Bonus eligible
Compensation: $13.00 - $16.00 per hour

WHAT WE DO:

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

WHY JOIN OUR TEAM:

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.

Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.

The Lash Lounge

About The Lash Lounge

The Lash Lounge is a premier eyelash salon franchise, specializing in custom lash extensions, lash lifts, tinting, threading and more.

The Lash Lounge is a luxurious and relaxing escape from the hustle and bustle of everyday life—a welcome invitation to take some much-needed “me time”!

The Lash Lounge developed an exclusive lash design technique to create custom lash looks for every guest that celebrate and elevate each individual’s natural beauty. Each appointment begins with a consultation, where expert stylists work together with guests to design the perfect lash look.

All Lash Lounge stylists complete an extensive training program that graduates experts in technical lash application and artistry, while always prioritizing the safety and health of guests’ natural lashes.

The Lash Lounge’s services drastically cut down on morning makeup routines and leave guests confident that, whatever the day brings them, they’ll look and feel their best.

The Lash Lounge was created by Founder and CIO Anna Phillips in 2006, the result of her passion for helping women feel better about themselves and wanting to offer the same business opportunity to others. The first Lash Lounge salon opened in 2006 and quickly grew into three locations in two short years. The Lash Lounge went on to pioneer this new express service niche in the franchising world in 2009 and has gained a nation-wide reputation as the best in the business.

Lash extensions are one of the fastest-growing beauty segments in the United States. To learn more about franchise opportunities, visit www.thelashlounge.com/franchise.

Industry
Unknown
Company Size
501-1,000 employees
Headquarters
Ann Arbor, Michigan
Year Founded
2006
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