Elements Massage – Horsham, PA
Elements Massage Horsham is searching for a high‑energy, results‑driven Wellness Membership Sales Advisor/ Customer Service Specialist to join our front desk team. This role is built for someone who loves sales, thrives on performance metrics, and wants to be rewarded for their success.
As the face of our studio, you’ll drive membership growth, convert inquiries into loyal clients, and deliver a polished, professional experience from the moment guests walk in. If you’re competitive, confident, and motivated by hitting goals and exceeding them, you’ll excel here.
We offer a calm, spa‑like environment, but make no mistake: this is a sales‑focused role with real earning potential and clear opportunities to grow.
$16+ per hour based on experience
Monthly performance bonuses for hitting conversion and sales targets
FREE monthly massage
$500 sign‑on bonus
A supportive, high‑performance team culture
Ongoing training to sharpen your sales and customer service skills
Deliver an exceptional first impression for every client walking through the door
Drive membership sales by confidently presenting the Elements Wellness Program
Sell packages and gift cards to maximize client value
Convert phone inquiries into booked appointments through strong communication
Manage scheduling, payments, and front desk operations with accuracy
Collaborate with the team to meet and exceed monthly sales goals
Resolve client concerns with professionalism and a solutions‑focused mindset
Proven success in sales: membership or service‑based sales strongly preferred
Strong communication skills with the ability to influence and close
Customer service experience in retail, spa, or hospitality is a plus
Confident, outgoing, and motivated by performance metrics
Reliable, organized, and able to thrive in a fast‑paced environment
Available for some evenings and weekends
Passion for wellness and delivering a standout client experience
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.
Founded by a massage therapist, Elements Massage™ provides handcrafted, personalized, and therapeutic massage. Different than the day-spa experience, Elements Massage™ serves clients who value massage as a way to boost immunity, ease muscle aches, minimize stress, encourage sound sleep, and alleviate issues stemming from injuries, illnesses, or stress.
Elements Massage™ affordable membership model helps clients prioritize a service that greatly aids in living a healthy lifestyle.
At Elements Massage, we are proud to be an organization that reflects the diversity of our communities. We embrace our differences and continually strive to be better because of them.
