Surgery Partners, Inc

Front Desk Representative (Bilingual)

Surgery Partners, Inc  •  Dallas, TX (Onsite)  •  5 days ago
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Job Description

JOB TITLE Front Desk Rep (Bilingual in Spanish)

GENERAL SUMMARY OF DUTIES

  • Greeting patients
  • Performing check-in procedures
  • Maintaining current demographic and insurance information in computer and in the chart
  • Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
  • Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS

  • Bilingual required
  • High School Diploma, with 1-2 years experience in healthcare background
  • Knowledge of clinic policies and procedures
  • Knowledge of computer systems, programs
  • Knowledge of medical terminology
  • Must be able to multi – task
  • Must be able to express compassion and kindness to patients calling and being seen in the office
  • Must maintain a professional and upbeat attitude
  • Skill in written and verbal communication and customer relations
  • Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
  • Requires sitting and standing associated with a normal office environment
  • Normal busy office environment with much patient contact
Surgery Partners, Inc

About Surgery Partners, Inc

Surgery Partners is a leading operator of surgical facilities and ancillary services with more than 180 locations nationwide. We provide exceptional integrated healthcare experiences between our providers and patients.

Our diverse company operates multiple types of healthcare services dedicated to improving the quality of care in a convenient and cost-effective manner.

Our integrated approach to advancing markets allows for flexibility to provide care on an individualized, local market basis. Whether entering into a new market with surgical facilities, ancillary services or joint ventures with health systems, or furthering an existing market’s growth potential by focusing on base business, in-market development and new service lines, our experience has shown us that no two markets are alike. We see value in individuality.

At Surgery Partners, our mission is to enhance patient quality of life through partnership. Surgery Partners is an organization deeply committed to providing quality, compassionate and personalized care, to meet the needs of our diverse patients, employees and physician partners in the communities in which we serve. Our colleagues are critical in achieving that mission. As it truly brings out the best in all of us, Surgery Partners is committed to diversity and inclusion.

Our Surgery Partners team is comprised of more than 15,000 employees and 4,600 affiliated physicians, serving more than 600,000 patients annually. Want to work with us? Check out our website for current employment opportunities.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Brentwood, Tennessee
Year Founded
2004
Website
surgerypartners.com
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