Job Description

We are seeking a friendly, organized, and reliable Receptionist / Scheduler to be the first point of contact at our Abilene clinic. This role is essential in creating a smooth, welcoming, and efficient experience for patients, visitors, and staff.

If you thrive in a fast-paced, people-focused environment and enjoy keeping operations running smoothly behind the scenes, this is a great opportunity for you.

What You’ll Do

• Greet patients and visitors with professionalism and a welcoming attitude
• Answer and route incoming phone calls efficiently and accurately
• Schedule, confirm, and manage appointments
• Maintain and update calendars for providers and clinic staff
• Coordinate daily scheduling needs and resolve conflicts as they arise
• Handle incoming/outgoing mail, email, and general correspondence
• Maintain accurate records, files, and documentation
• Assist with data entry and general administrative support
• Partner with clinical and administrative teams to ensure smooth daily operations

What We’re Looking For

• High school diploma or equivalent required
• Previous experience in a receptionist, administrative, or scheduling role preferred
• Strong organizational and multitasking skills in a fast-paced setting
• Excellent communication skills (phone, email, and in-person)
• Comfortable using Microsoft Office (Word, Excel, Outlook) and scheduling systems
• Professional, dependable, and detail-oriented
• Ability to handle sensitive information with confidentiality
• Positive attitude and strong customer service mindset

Why This Role Matters

You are the first impression of the clinic and a key part of keeping patient care running on schedule. Your work directly supports both patients and providers by ensuring the day flows smoothly and efficiently.