Job Description

When you work at The Avalon of Lewis Center, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Avalon of Lewis Center is recruiting for a hospitality focused Concierge This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Hours needed are 4p-9p weekdays and 8a-2p or 2p-9p weekends- must be flexible and available to work weekends!

Benefits are available and vary by employment status. Some benefits offered are:

• Eligible for health benefits on the first of the month following 30 days of continuous employment!
• Vision & Dental insurance
• Life insurance
• Retirement plan/ 401K
• Tuition reimbursement
• PTO/ sick time off
• Holiday pay
• Free meal for staff
• Employee Recognition Program

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

***Join us for open interviews every Wednesday 10a-12p and every Saturday and Sunday 10a-12p!!***

Pay starts at $15 depending on experience

We're actively seeking candidates who not only resonate with our hospitality promises but also embody them in every interaction:

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer & Drug-free Workplace