Job Description

Level: Experienced
Job Location: RO Willow Grove - Willow Grove, PA 19090
Position Type: Full Time
Job Shift: Day ShiftRothman Orthopaedics is looking to hire a full time Front Desk Receptionist based in our Willow Grove, PA office!
Schedule: Monday, Tuesday & Thursday 9 AM to 6 PM and Wednesday 7 AM to 2 PM; OFF Friday, Saturday and Sunday!
Job

Summary:
The MRI Front Desk Receptionist greets, instructs, directs, and schedules patients and visitors. This individual serves as a liaison between patient and medical support staff.
Key Accountabilities:
Increased patient satisfaction, co-pay collection, referral capture, time stamping accuracy, accuracy in demographic and insurance capture, time management (attendance and overtime), chart prep for insurance, co-pay and referral, and cross training to assist in other areas.

Essential Duties:
- Greets patients and visitors in a prompt, courteous, and helpful manner.
- Checks in patients, verifies and updates demographic and insurance information in all appropriate places.
- Screen and schedule appointments in a timely manner.
- Assists patients with ambulatory difficulties.
- Answers telephone in a timely and professional manner, screens calls, answers any questions that are within the area of the positions responsibility, forwards calls, or takes message for preassigned person.
- Collects and verifies applicable insurance co-pay information and authorizations.
- Batches out and balances end of day payments.
- Re-supplies front desk for the day.
- Pulling and scanning of MRI reports into appropriate applications as necessary.
- Prints out all related paperwork for patients’ appointments.
- Attends meetings as required.
- Exemplifies the desired culture and philosophies of the organization.
- Assist in rectifying any billing corrections as assigned.

Qualifications:
- High School Diploma or GED minimum education requirement
- Minimum of one (1) year’s experience in medical office environment
- Knowledge of business office procedures & medical terminology (preferred)
- Computer skills including, but not limited to, MS Office Suite
Pay Range:
$16.00/hr - $22.00/hr
Our Commitment to Employees:
Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.
Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.
COVID-19 Policy:
As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.