Job Description

Parks Lincoln of Tampa is seeking a professional, customer-focused Front Desk Concierge/Receptionist to join our team. This position is ideal for someone who enjoys creating exceptional first impressions, assisting guests, and delivering outstanding customer service in a luxury automotive environment.

As the first point of contact for our dealership, you will play an important role in providing a warm, welcoming, and professional experience for every guest who visits our showroom.

Responsibilities

• Greet all guests and visitors with a friendly, professional, and welcoming demeanor.
• Provide exceptional customer service by assisting guests and directing them to the appropriate department or team member.
• Answer incoming phone calls and respond to dealership inquiries professionally and efficiently.
• Provide information about dealership services, amenities, and general operations.
• Maintain visitor logs and perform general administrative and clerical duties.
• Help ensure the reception and showroom areas remain organized and welcoming.
• Support various departments as needed to enhance the overall guest experience.

Qualifications

• Excellent verbal and written communication skills.
• Previous customer service, receptionist, hospitality, or front desk experience preferred.
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Dependable, punctual, and team-oriented.
• Availability to work evenings and weekends is required. Weekend availability is an essential part of this position.

Schedule Requirements

This position requires a flexible schedule, including evenings, Saturdays, and Sundays.

Why Join Parks Lincoln of Tampa?

• Work in a luxury automotive environment with a respected dealership.
• Join a supportive and passionate team dedicated to excellence.
• Receive valuable training and professional development opportunities.
• Enjoy opportunities for career growth and advancement within the organization.
• Be part of a company that values community involvement and exceptional client experiences.

If you are enthusiastic about delivering outstanding customer service and are looking for an opportunity to grow within the luxury automotive industry, we encourage you to apply.

Equal Opportunity Employer

Parks Lincoln of Tampa provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age

Equal Opportunity Employer:

• Parks Lincoln of Tampa provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.